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Manager, Benefits and Compensation

Westerville, OH, United States

Schedule - Shift Regular Full Time - Day Shift

Responsible for a specialist role in Human Resources including benefits and compensation administration, payroll and leave administration oversight, and compliance for all areas of responsibility. Department: Oversees the Orthopedic One total rewards programs such that salaries and benefit offered are market competitive, allowing for the successful recruiting and retention of associates.

Leads the administration of company sponsored benefit programs including enrollment, billing, reporting and compliance for multiple plans, including 401(k) retirement plan.

Collaborates to provide Orthopedic One associates with communication and benefit plan documents for ongoing education and enrollment elections and drives the preparation for the annual enrollment process.

Maintains relationships with benefit and payroll vendors. Oversees the budget, billing, and reporting associated with benefit programs for accuracy and financial planning.

Participates in salary and benefit surveys proactively and upon request and to make change recommendations. Works with Director and other Orthopedic One leaders regarding recommendations and administration of changes to compensation.

Supports the annual performance evaluation process in collaboration with leadership conducting market research, formulating recommendations regarding salary structure, pay ranges and merit increase budget.

Works with organization leaders to ensure appraisals are completed and corresponding salary changes are implemented.

Oversees HRIS structure and maintenance to maintain accurate database of employee information related to span of responsibility, providing valid report content.

Provides oversight for payroll processes and participates in review of payroll reports to ensure that employees are paid accurately and timely.

Works cooperatively with leadership team to develop and facilitate portions of the new employee orientation programs for areas of oversight.

Oversees the administration of FMLA, disability and other leave of absence programs such that company complies with applicable laws and employees receive benefits they are entitled to by company policy and/or by law.

Supports projects or other initiatives at the direction of Orthopedic One leadership.

Management: Works with HR to interview and select staff and timely completion of related documentation With HR Support, ensures performance appraisals define and measure a high level of work performance Completes introductory and annual performance appraisals based on observed behaviors and work outcomes supported by appropriate documentation Works to understand how staff are motivated and balance the needs of the organization and the individual. Sets expectations and rewards staff or achieving desired performance Initiates coaching, disciplinary action, and performance improvement planning to address violations of policy and/or poor performance Facilitates conflict resolution with staff with support as required based on circumstances Ensures that Orthopedic One’s mission, Patients First, is part of all management decisions and interventions.

Orient and Train Staff: Orients new staff, ensuring they know the purpose of the organization, their department and position Ensures that employees have resources, tools, feedback, assistance and training needed to achieve desired performance including productivity and qualitative expectations. Provides effective and timely on the job training such that performance objectives are clear, staff members have knowledge and skills necessary to perform effectively Builds learning into work performed such that staff gains increasing understanding of how and why work is performed Instruction and information provided to staff results in complete understanding Educates staff on all applicable new or established policies, procedures, and expectations.

Leadership: Supports the mission, vision, values and code of conduct, goals and objectives of Orthopedic One, in customer care, community interactions, and management responsibilities. Proactively reviews metrics important to the department workflow including work volume, customer satisfaction measures, etc. and makes recommendations to modify schedules, staff hours/staffing levels, and workflows to maintain productivity, quality and accuracy. Communicates metrics with staff timely and in mediums that maximize understanding. Decisions, including those pertaining to staff, reflect complete and accurate analysis of relevant issues (past practices, work history, individual and group performance, department and company needs, consistency, fairness, regulatory or legal concerns, etc.) Responsible and accountable for budget planning and cost control in area of responsibility. Adheres to and administers company policies and procedures consistently and fairly in all matters (Employee Handbook, P&P, Risk, etc.) Manages time and attendance to ensure employees are paid accurately and consistently based on company practices and policies. Maintains department schedule/calendar and provides timely response to PTO requests Promotes and supports an environment in which leaders and staff members engage in appropriate professional development, continuing education, and lifelong learning opportunities. Submits reports/documents to appropriate parties in a complete, accurate and timely fashion (Personnel Action Notice, expense reports, etc.)

Professional Development: Prepares appropriately to attend and participate in company meetings or projects as assigned. Facilitates special projects or assignments at the request of management. Attends to own professional development responsibilities and encourages/plans for staff to do the same.

TEAMWORK

Teamwork:  Willingly provides coverage, volunteers assistance, and maintains workflows within department as needed without direct instruction/supervision. Works cooperatively and refrains from participating in negative conversations. Shares knowledge and insights with co-workers in a constructive manner. Works to solve problems and address conflicts with appropriate person directly before involving leadership or uninvolved peers. Is considerate of others in the work environment with regard to taking breaks or meal periods, use of computer and phone, noise level in the department, etc.

QUALIFICATIONS

Education, Experience, Certification and Licensure Requirements:

The minimum education required is a High School Diploma or equivalent with commensurate experience in progressive levels of responsibilities in Human Resources roles, including management. Prefer Associates or Bachelors Degree in Human Resources or business discipline. This position will require experience in the administration of self-funded health plans. Candidates must have excellent technical and analytical skills and experience with HRIS/HCM and Payroll and benefit enrollment systems. Intermediate to advanced capabilities using Microsoft Office products such as Excel and generating reports. Must possess excellent communication skills and a customer service orientation in employee and leadership relations. HRCI or SHRM Certification and/or CPB or CEBS or other benefit and/or compensation certification preferred.

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