Regional Director of Revenue Management

Dallas, TX, United States

Dallas Corporate Office, 1503 LBJ Freeway, Suite 300, Dallas, Texas, United States of America ● Hilton Miami Airport Blue Lagoon, 5101 Waterford District Drive, Miami, Florida, United States of America Req #6856

Friday, May 31, 2024

The primary responsibility of this position is analysis of revenue maximization efforts for all revenue streams for each hotel. Maintenance of Revenue Management standards; specific review and measurement of hotel revenue performance against established goals. Monitor group and transient business thresholds to ensure measurable improvements for demand and availability. Work with each department to develop property specific strategies to ensure growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Closely monitors competitors for shift in demand, rate, and strategy.

Duties and Responsibilities

Drive revenue and market share for each property in the assigned portfolio by:

Leading bi-weekly revenue management calls to assist with strategy and forecast.

Reviewing data, reports, market conditions and trends and evaluating / suggesting revenue management strategies, ensuring follow through as necessary

Analyzing / forecasting demand and ensuring effective selling strategies, oversell strategies and optimized market mix and use of distribution channels for overall hotel profitability

Monitoring all distribution channels to ensure effective rates and inventory management and pricing strategies are in place.

Top Line forecasts for each portfolio and within +/-3% of actuals

Conducting displacement analyses to help DOSs and GMs make the right revenue decisions when accepting business.

Review and implementation of processes, policies, and procedures at the hotel level.

Maximize profitability throughout the organization by:

Evaluating business with F&B revenue included

Identifying demand generators for each market and production from these accounts or attractions

Keeping a pulse on national and local economic trends to determine impact on hotel revenues.

Understanding LNR/CNR and other corporate opportunities market-wide and ensuring each hotel is appropriately aware of opportunities and positioned to achieve (work with RDOS team)

Understanding and projecting market trends and position relative to competitors, ensuring all hotels in the impacted area are properly positioned.

Participate in forecasting, budgeting (top line)

Understand and identify brand pricing, promotional, marketing and eCommerce initiatives and recommendations that should be implemented not only for compliance but to maximize revenues.

Coordinate with hotel management teams to drive results through effective training, coaching, leading, motivating, empowering, and following through with all revenue management strategies with the hotel team members.

Perform numerical analysis of data and formulate conclusions and solutions, relaying to constituents in a logical, well-organized manner.

Work collaboratively with others to achieve desired results.

Effectively present information in one-on-one and group situations to peers, hotel teams, and analysts

Participate in ownership meetings as needed.

Liaison between MCR and ownership representatives for the New York hotels.

Other duties as assigned.

Qualifications

The ability to work constructively in a fast-paced work environment.

Maintain a calm, professional and supportive demeanor during pressure situations.

Be a proactive, problem solving, team player.

Create a positive working environment among the staff.

Be a mentor to other staff members.

Work varying hours and days as business needs dictate.

Expert computer skills (must have working knowledge of word/excel)

College preferred and/or equivalent of work experience in hospitality industry.

A minimum of four years of experience in hotels (can be in other disciplines). Must have a minimum of 3 years of experience in Revenue Management discipline.

Certified as a Revenue Manager through an appropriate Revenue Management Training program for one or both of the following brands: Hilton/Marriott.

Must be able to meet deadlines.

Our Company

MCR is the 3rd-largest hotel owner-operator in the United States.

Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.

MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .

MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.

MCR was named one of Fast Company ’s 10 Most Innovative Travel Companies of 2020 .

MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .

For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Dallas Corporate Office, 1503 LBJ Freeway, Suite 300, Dallas, Texas, United States of America

Hilton Miami Airport Blue Lagoon, 5101 Waterford District Drive, Miami, Florida, United States of America

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