Account Manager Property and Casualty Insurance
Media, PA, United States
Account Manager Property and Casualty Insurance
Competitive Pay
Health and Welfare Programs Including Medical, Dental, and Vision Insurance
Retirement and Income Protection Programs, including a 401k plan
Work/Life Balance Including PTO, Holidays and Remote work opportunities
Career Advancement Opportunities
What you will be doing: Overseeing associate and/or processing transactions with regards to processing all additions/terminations/changes in a timely fashion
Ensuring Senior Account Managers, and/or Director of Group Benefits satisfaction
Overseeing associate and/or processing transactions regarding COBRA as requested and required by law using the various COBRA vendors
Handling all fully insured customer requests and questions in a timely fashion, to the customer's satisfaction
Promoting ongoing client loyalty
Having knowledge of IRS qualified legal life events, regulation, and processing time
Knowing census data and how to create a marketing census
Having knowledge of Zywave
Overseeing Associate Responsible for Auditing all applicable client invoices
Overseeing Associate Responsible for Auditing all open enrollment carrier invoices and transactions
Overseeing Associate Responsible for updating Drive with carrier contracts, certificates, and billing
Overseeing Associate Responsible for Weekly Employee Navigator reporting and applicable transactions
Overseeing Associate Responsible for keeping client carrier and contact information updated
Overseeing Associate with Monthly Newsletter Articles
Preparing RFP
Handling Fully Insured Renewals and renewal spreadsheets
Retaining, in conjunction with the Group Benefits Producer, all assigned accounts, according to standards and procedures
Setting up new business by processing applications, preparing necessary forms, scheduling all medical exams if necessary and creating customer file
Following up with carrier for policy issuance and with client for policy delivery receipt requirements
Experience you will need: Property Casualty License
Knowledge of Group Benefit Products
Minimum of five (5) years of insurance experience
Computer experience
Ability to process high volume of transactions accurately in a customer service environment
Excellent Communication and Customer Service skills