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Senior Account Manager Property and Casualty

Media, PA, United States

Senior Account Manager Property and Casualty

Competitive Pay

Health and Welfare Programs Including Medical, Dental, and Vision Insurance

Retirement and Income Protection Programs, including a 401k plan

Work/Life Balance Including PTO, Holidays and Remote work opportunities

Career Advancement Opportunities

What you will be doing: Service clients on a book of assigned business in accordance with service and quality management standards and procedures

Promote ongoing client loyalty

Retain, in conjunction with the Producer and/or Account Executive, all assigned accounts

Input and maintain client policy information in the agency management system (AMS) accurately and in accordance with standards and procedures

Prepare Certificate of Insurance masters and cooperate with our Certificate Department in the issuance of all COI's required by the client

Assist in preparation of, and presentation of, Claim Review as required by Client Service Plan

Coordinate with assigned Client Analyst all endorsements as requested by the client

Respond to clients' ongoing service needs in accordance with service standards

Negotiate all surety and fidelity bonds as required by client

Communicate client needs to all other departments including accounting, claims, reporting, or others as required

Notify manager, producer, and account executive of cancellation, audit, or coverage issues on clients

Keep producer and account executive informed on any important activity of their clients

Experience you will need: College degree preferred, but high school diploma or equivalency required

Professional Designation is a plus

Must have good communication skills, both verbal and written

Good listening skills and attention to detail are required

Must have excellent problem solving

Should have at least 5 years of insurance experience with good understanding of multi-line commercial insurance contract and coverages

Should possess some understanding of negotiation process and have ability to handle multiple priorities

Property Casualty Agent's License required

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