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Story Cannabis Co.
Phoenix, AZ, United States
Description The IT Service Desk Analyst role that requires a customer service approach to assist in keeping Story systems running. This role is a remote role working a Wednesday to Saturday shift during store hours 10 AM Eastern 8 PM Eastern. Working in a ticket system the roles primary responsibility is to answer user's inquiries via ticket, chat
Job Source: Story Cannabis Co.Global Credit Union
Glendale, AZ, United States
Overview Reports To: Service Desk Supervisor Primary Functions: Responsible for technical support, first-line problem/outage analysis, triage, and resolution in a 24 x7 Operations Center. Duties and Responsibilities: Provide Tier 2 technical support to resolve routine technical problems. Triage and escalate more complex problems to Tier 3 sup
Job Source: Global Credit UnionUniversal Technical Institute
Phoenix, AZ, United States
Service Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team as the Service Desk Analyst! Position Ove
Job Source: Universal Technical InstituteDiscount Tire
Scottsdale, AZ, United States
Overview Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a compa
Job Source: Discount TireHotFoot Recruiters
Phoenix, AZ, United States
HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts . Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and problem-solve for their clients. Title : Service Desk Support Ana
Job Source: HotFoot RecruitersMutual of America
Phoenix, AZ, United States
Mutual of America Financial Group Job Title: Help Desk Analyst Location: Phoenix, AZ (Hybrid) Who We Are: At Mutual of America Financial Group, we help people build the assets they need to achieve greater financial security. Our Company is built upon a solid foundation of integrity, excellence, and social responsibility. Since 1945, we have spe
Job Source: Mutual of AmericaArkos Health
Gilbert, AZ, United States
Our Organization: Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanc
Job Source: Arkos HealthCarrington
Chandler
**Come join our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily operational needs such as transaction processing, balance reporting, bank account administration, maintaining signatories, unclaimed property reporting and compli
Job Source: CarringtonPhoenix, AZ, United States
Description:
A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused.
Onsite in Phoenix. 6 month Contract role with opportunity to convert FTE. M-F Core Business Hours. Technical ability (below) and personality is huge for the client. More info about the role to be provided over the phone!
What You'll Be Doing:
Intermediate-level & Tier 2 Help desk
Needs at least 3+ of hands-on experience in Help Desk/Service Desk/Customer Support.
Experience in Microsoft Office, a ticketing tool such as ServiceNow and/or Active Directory, and enterprise-level call volumes 40-50 calls a day
Opportunity entails first-level end-user support and incident diagnosis applications, endpoints, and infrastructure. A Service Desk contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources.
Skills:
Troubleshooting, Customer service, Active directory, Technical support, Windows 10, Office 365, ServiceNow, Password reset, Help desk, Service desk
More info about Job Opportunity will be provided over the phone!
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for Service Desk Analyst jobs in Phoenix, AZ, United States
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