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Hotfootrecruiters
Phoenix, AZ, United States
HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts . Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and problem-solve for their clients. Title : Service Desk Support An
Job Source: HotfootrecruitersVaco
Phoenix, AZ, United States
Vaco is partnered with an enterprise client ($15B+)to support hiring initiativeson their Service Desk team. In this role you will provide first-level end-user support and incident diagnosis for our client applications, endpoints, and infrastructure. You will act as a single point of contact between the end-user and other IT resources throughout the
Job Source: VacoVirtual
Phoenix, AZ, United States
Vaco is partnered with an enterprise client ($15B+) to support hiring initiatives on their Service Desk team. In this role you will provide first-level end-user support and incident diagnosis for our client applications, endpoints, and infrastructure. You will act as a single point of contact between the end-user and other IT resources throughout t
Job Source: VirtualUniversal Technical Institute
Phoenix, AZ, United States
Service Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related issues, and these requests are handled via
Job Source: Universal Technical InstituteSUNSOFT
Phoenix, AZ, United States
REQ# 1152 This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included)regarding clients, personal computers, personal computer peripherals, printers, telephone services, cellula
Job Source: SUNSOFTMaster Electronics
Phoenix, AZ, United States
To be a family that uses our collective superpowers to do significant good. Master Electronics is on the lookout for a problem-solving champion to bolster our Information Services team as an IT Service Desk Analyst in Phoenix, Arizona. This position will be a go-to hero for providing technical support to our internal business partners across Nort
Job Source: Master ElectronicsLanceSoft, Inc.
Phoenix, AZ, United States
Position Description : This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding clients, personal computers, personal computer peripherals, printers, telephone ser
Job Source: LanceSoft, Inc.LanceSoft, Inc.
phoenix, az
Position Description : This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding clients, personal computers, personal computer peripherals, printers, telephone ser
Job Source: LanceSoft, Inc.Phoenix, AZ, United States
HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts . Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and problem-solve for their clients.
Title : Service Desk Support Analyst
Pay Range : $21.00/hour.
Work Hours : 5AM-2PM (1-hour scheduled lunch)
Location : Onsite, Downtown Phoenix
Type : Full-Time, Temporary Contract
Contract Terms : 3-4 Months (till mid-July)
Responsibilities:
Provide phone support and handle email tickets for various technical issues, including resetting passwords, creating accounts in the system, and granting correct permissions.
Utilize strong technical skills to troubleshoot and resolve customer inquiries efficiently and effectively.
Maintain accurate records of customer interactions and technical issues using the company's ticketing system.
Collaborate with internal teams to escalate complex technical problems and ensure timely resolution.
Ensure smooth communication and problem resolution to clients.
Provide excellent customer service by addressing inquiries promptly and professionally.
Stay updated on company products and services to provide accurate information to customers.
Qualifications: 1+ years’ experience with phone support and data entry.
Call center experience is preferred.
Tech/computer savvy.
Must be comfortable on the phone.
Strong customer service experience.
Ability to work independently and as part of a team.
Excellent communication skills.
Service Desk Support Analyst jobs in Phoenix, AZ, United States
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