Supervisor, Talent Acquisition

Linthicum, MD, United States

At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.

UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.

UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.

UMMS has been recognized as a top employer nationally and most recently is a recipient of the Forbes’ 2023 America’s Best Large Employers award, as well as Newsweek’s 2023 America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for Women honors.

Job Description General Summary

The Supervisor, Talent Acquisition is responsible for the leadership and oversight of the design and deployment of candidate experience activities during the pre and post job offer processes. This includes, but is not limited to: interview coordination, candidate travel arrangements, and pre-employment onboarding across the UM Medical System. This role provides a high-level of customer service, administrative support, and project coordination to achieve departmental goals.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Provides guidance and ongoing consultation to Talent Acquisition staff, the Human Resources team, and hiring managers to promote consistent compliance.

Stays current with pre-employment requirements, regularly evaluates processes and procedures, and recommends improvements as necessary.

Compiles data, prepares and analyzes reports for leadership, performs trend analyses, and ensures that program and service delivery objectives are met.

Improves the candidate experience to drive effective onboarding and retention.

Ensures compliance with all applicable employment federal and state laws and regulations.

Mentors and creates career development plans for all Talent Acquisition Coordinator team members.

Provides oversight of the following responsibilities and tasks of the team: Supervises the pre-employment onboarding process for assigned candidates to ensure a smooth and efficient candidate and hiring manager experience.

Generates reports to track pre-employment onboarding progress and completion for assigned candidates.

Interfaces with candidates, recruiters, and hiring teams with a focus on customer service and compliance.

Monitors and completes required pre and post job offer screening requirements on all assigned candidates (i.e., background checks, reference checks, etc.) and escalates issues as appropriate.

Verifies and uploads all required documentation in the system of record.

Ensures data accuracy in all systems and documents.

Runs reports and tracks relevant performance metrics.

Schedules and coordinates interviews between recruiters, candidates, and hiring teams.

Greets and escorts candidates during their interview process as necessary.

Coordinates travel arrangements and hotel accommodations for non-local candidates and follows through on reimbursements.

Troubleshoots interview scheduling challenges and keeps candidates, managers, and recruiters apprised of progress.

Administers candidate experience surveys to new hires on a regular basis.

Knowledge, Skills and Abilities

Highly effective verbal, written, and interpersonal communication skills.

Excellent time management and organizational skills.

Ability to learn and utilize technologies such as MS Office products and applicant tracking systems.

Ability to work with all levels of management and candidates.

Ability to work independently and be trusted to complete tasks with minimal supervision.

Team player mentality; ability to collaborate with others.

Ability to work with a keen sense of urgency.

Adherence to the highest degree of professional standards and strict confidentiality in matters that require discretion.

Ability to work on and close multiple assignments concurrently and in a timely manner.

Qualifications Education and Experience

High School Diploma/GED or equivalent is required. A bachelor’s degree in human resources or related field is preferred.

A minimum of three (3) years of administrative or clerical experience is required. Experience in human resources is preferred.

Previous supervisory experience is preferred.

Basic computer skills and experience with office software systems is required.

Additional Information All your information will be kept confidential according to EEO guidelines.

#J-18808-Ljbffr