Services Sales Consultant - Minneapolis

Minneapolis, MN, United States

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our most important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For" list for more than 10 years.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Global Enterprise Sales?

As a Services Consultant you will lead WWT Services sales efforts with regional Fortune 500/Enterprise level customers across all verticals. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform (https://www.wwt.com/atc) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.

What will you be doing?

The Services Consultant will grow WWT's Services business by leading the services sales process for assigned accounts and regions, including development of our services business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase.

WWT's Services business consists of (but are not limited to) the following services offerings: Advisory, Lab, Supply Chain, Deployment, Strategic Staffing, Lifecycle and AppDev services. Technology areas where services are offered include: Collaboration, Data AI, Hybrid Cloud, Network, Storage, Compute, Security, Infrastructure Modernization Automation.

Responsibilities:

Increase Services profitability and revenue in assigned accounts and regions. Develop Services business in assigned accounts and regions with some support from other team members.

Serve as the single point of contact for sales of Services for assigned accounts and regions

Establish and maintain contact with assigned clients. Develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive.

Create and develop new services opportunities in assigned accounts and regions.

Sales Services Oversite of all programs/projects

Monitor and report on the services health and finances for the region

Opportunity tracking and forecasting

Forecasting future resource requirements

Work with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s)

Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders.

Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach.

Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.

Develop and present preliminary proposals as part of the scoping and services sales process.

Work with any WWT internal departments as needed to create services engagements that are set up for success.

Develop and present statements of work that are accurate, detailed, and contractually protect WWT from "scope creep" and cost overruns.

Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately. Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.

Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement.

Understand structure of service delivery organizations and incorporate lessons learned into future engagements.

Identify and develop additional services opportunities in the assigned accounts.

Conduct difficult, customer-facing discussions to address significant scope changes.

Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.

Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities.

Qualifications:

Candidate must live in Greater Twin Cities

Bachelor's or Master's degree or equivalent experience

10 years of related experience defining, selling, and delivering large scale services engagements

Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders

Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight

Strong written and verbal communication skills

Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

Paid Time Off: PTO Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWTit is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

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