Account Executive
Santa Rosa, CA, United States
is seeking a dynamic and dedicated Account Executive to lead our expansion initiatives in the Retail and Long Term Care (LTC) sectors. The ideal candidate will have a deep understanding of both retail and LTC environments and will be responsible for cultivating and expanding relationships with long term care facilities to increase referrals.
Key Responsibilities: Business Development and Expansion: Identify, develop, and cultivate relationships with decision-makers in long term care facilities, healthcare networks, and other potential referral sources. Conduct regular outreach efforts, including meetings, presentations, and events, to promote Creekside Pharmacy's services to long term care facilities. Regularly analyze market trends, competitor activities, and customer needs to identify opportunities and threats. Account Management: Maintain regular communication with current LTC facility partners to ensure satisfaction and address any concerns. Resolve any issues or conflicts that may arise in partnership accounts, ensuring the highest level of service and integrity. Monitor and report on account performance metrics, ensuring consistent service delivery and identifying areas of improvement. Sales and Marketing: Collaborate with the marketing team to develop and deploy strategic marketing initiatives targeting LTC facilities. Participate in and/or lead promotional events, tradeshows, or seminars as required. Provide feedback and insights from the field to shape future marketing and sales strategies. Collaboration: Work closely with internal teams, including pharmacy operations, customer service, and billing, to ensure smooth onboarding and service delivery for new LTC referrals. Regularly update management on business activities, opportunities, and challenges. Continuous Learning: Stay updated with industry best practices, regulatory changes, and new opportunities in the retail and LTC sectors. Participate in industry events, workshops, and training sessions to continuously enhance knowledge and skills.
Qualifications: Bachelor’s degree in Business, Healthcare, Marketing, or related field. A minimum of 3 years of experience in sales or account management, preferably within the healthcare or LTC industry. Demonstrated ability to build and maintain relationships with a variety of stakeholders, including LTC facility administrators and staff. Excellent communication, presentation, and negotiation skills. Strong analytical, problem-solving, and decision-making abilities. Proficiency with CRM software and Microsoft Office Suite. A valid driver’s license and ability to travel as needed.
What We Offer: Competitive compensation plan (Base salary + Commission). Comprehensive benefits package, including health, dental, simple IRA. Vehicle Allowance Expense Account Laptop + Phone Opportunities for professional growth and development within a growing company. Supportive and collaborative work environment.
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