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R2 Logistics
Dallas
The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced environment. This position requires sound knowledge of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while maint
Job Source: R2 LogisticsInsight Global
Dallas, TX, United States
Job Description One of Insight Global's government clients is looking for a Tier 2 Help Desk technician to provide support for computer workstations, printers, peripherals, and mobile devices. In this position, you are expected to pose exceptional communication skills, technical, and analytical skills. This challenging position requires an individ
Job Source: Insight GlobalMedix
Carrollton, TX, United States
Our client in Carrollton, TX, is looking for a Help Desk Specialist to join their team. This role is essential for providing tier 2 technical support and Mac support at the headquarters and various client sites. The Help Desk Specialist will be key in implementing reliable processes, tracking metrics, and supporting the growth of the IT infrastruct
Job Source: MedixBuff City Soap Co
Dallas, TX, United States
SUMMARY The Help Desk Analyst works with users to troubleshoot our technology stack including network, point-of-sale, audio/video as well as other IT devices and systems. The Help Desk Analyst also manages user accounts & permissions across Buff City Soap's roster of applications, and plays a key role in various technology rollouts, projects, and i
Job Source: Buff City Soap CoMethodist Health System
Dallas, TX, United States
Hours of Work : 730a - 6p Days Of Week : Wednesday - Saturday Work Shift : Job Description : Your Job: The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC internal and external end users. Responds to telephone calls, emails and personal requests for
Job Source: Methodist Health SystemDMI (Digital Management, Inc.)
Dallas, TX, United States
Help Desk Analyst Job ID 2024-26591 Category Infrastructure Support Location US-TX-Dallas About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-s
Job Source: DMI (Digital Management, Inc.)DMI
Dallas, TX, United States
About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportatio
Job Source: DMISymbiotic Corp.
Dallas, TX, United States
Job Description JOB TITLE: Level 1 IT Analyst DEPARTMENT: Information Technology FLSA: Exempt REPORTS TO: IT Infrastructure Manager SUMMARY: The IT Analyst ensures the day-to-day technology needs of associates are supported across multiple hardware platforms and software suites. Responsibilities include resolving problem requests, providing su
Job Source: Symbiotic Corp.Dallas, TX, United States
The Help Desk Tier I Analyst will provide end-user technical support for hardware/software installation/configuration and troubleshooting in a fast-paced environment. This position requires sound knowledge of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while maintaining precise attention to detail and providing users with outstanding customer service. Corporate help desk/desktop and basic telecom support experience are preferred.
Responsibilities include:
Active directory user account administration
Computer hardware/software installations
Desktop/Laptop build and troubleshooting experience
MS Office 2016 end-user support and troubleshooting
MS Outlook 2016 (LAN and Offline/Remote) support and troubleshooting
Smart phone email configurations
Basic troubleshooting and support of VOIP phone systems and Citrix
After hours and weekend on call support (Rotating Schedule)
Required Qualifications: Corporate Help Desk Experience.
Office 365 & Windows 11
Active Directory - User Setups / Authentications/ Troubleshooting
Laptop Builds / Troubleshooting
Solid understanding of Network Concepts
Detail Oriented
Problem Solving Skills
Excellent Customer Service Skills
Excellent Communication Skills
Ability to Work Independently
Preferred Qualifications: Certifications - A+ / Network+
VoIP Systems - Basic Support / Troubleshooting
Dell Hardware Troubleshooting / Support - Laptops / Desktops / Printers
Working knowledge of SQL
Benefits: Industry Competitive Base Salary
Medical Insurance with Prescription Drug Coverage
Dental Insurance
Vision Insurance
Paid Holidays
Paid Vacations
401k with Company Match
About R2 Logistics:
Founded in 2006, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a 'strive to win' competitive mentality.
As a third party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
Email Alert for Help Desk Tier I Analyst jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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