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mPulse Mobile
Arizona City, AZ, United States
Job Summary: The Help Desk Support Specialist provides quality and efficient customer service to health plan users via incoming phone calls, voicemails, and emails. This position and team support multiple health plans for password reset/registration assistance. The Help Desk team works closely together to ensure our callers receive excellent custo
Job Source: mPulse MobileMesa Air
Phoenix, AZ, United States
Job Description Summary Build, set up, and install computer hardware according to Mesa Air policies, procedures, and standards Answer requests from system users; provide information and 1st level troubleshooting; escalate problems as appropriate, and maintain accurate help desk records Train personnel in the proper and secure use of Mesa Air info
Job Source: Mesa AirChartis Federal
Arizona City, AZ, United States
Job Type Full-time Description We are hiring a cleared Help Desk Support Specialist III to support a U.S. Army NEC in Ft. Huachuca, Az. The Help Desk Support Specialist III will be a focal point for desktop support and provide unparalleled service in maintaining optimal desktop environments and user experiences. They will support a blend of tro
Job Source: Chartis FederalAll Copy Products
Tempe, AZ, United States
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Help Desk Support Engineer Due to expansion we are c
Job Source: All Copy ProductsApolis
Phoenix, AZ, United States
APOLIS2024 Desktop Support Technician maintains, anaylses, troubleshoots, documents and repairs desktop systsms, hardware, software and peripherals. Supports and maintains incident tickets keeping user's, management, peers and the Help Desk aprised of activities. Responsibilities § ssures quality customer service to all customers; promotes posi
Job Source: ApolisHotFoot Recruiters
Phoenix, AZ, United States
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6519520 HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts. Your daily responsibility is to answer incoming cust
Job Source: HotFoot RecruitersCarvana
Tempe, AZ, United States
About Carvana If you like disrupting the norm and are looking for a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. At Carvana, our customers can hop online to... Search and browse our inventory of over
Job Source: CarvanaTotal Networks
Phoenix, AZ, United States
Total Networks is looking for an energetic person with a passion for helping clients solve problems and a strong phone personality to grow our team. This is a fast-paced job focused on clear communication, quick response, and proactive focus on valuing our clients' time. You will be working with a collaborative team in our Phoenix office and have a
Job Source: Total NetworksPhoenix, AZ, United States
At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. Our values are our foundation. We’re constantly striving to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute
ABOUT THE ROLE
Information technology staff enable Cavco employees to leverage data and systems to perform their roles, improve efficiency of the organization, reduce costs, and extend sales and marketing opportunities. The IT Support Specialist is responsible for managing and addressing IT helpdesk and incident support tickets including investigation, problem identification and resolution. This role works under direct supervision and/or quality control, executing specific consistent process steps, analysis and problem solving. This is a full-time in office opportunity .
ESSENTIAL DUTIES & RESPONSIBILITIES
Installs and sustains hardware and software at industry standards.
Assesses and troubleshoots individual problems, via the phone, in person, or online, associated with network infrastructure and desktop systems software and hardware.
Proposes hardware and software solutions, including upgrades.
Ensures seamless interconnectivity of diverse systems.
Controls file system security, permissions, rights and user account information, including Active Directory and O365.
Assists with inventory management of all software and hardware.
Develops and maintains documentation of procedures, installation sequences, standards, configurations and settings.
Troubleshoots software issues for customers.
MINIMUM QUALIFICATIONS Bachelor’s degree in Information Systems or 4 years relevant related experience
2 – 4 years in an IT Support role
Advanced Microsoft Office 365 experience
Attention to detail
Track record of excellent customer support
We offer: Medical/Dental/Vision Insurance
Paid Holidays
401K Match
Generous PTO
FSA/HSA Plans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Email Alert for IT Help Desk Support Specialist jobs in Phoenix, AZ, United States
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