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Front Desk Coordinator

Houston, TX, United States

The Rose is seeking a bi-lingual Front Desk Coordinator for our Southeast Houston location. For more information about The Rose or other job postings visit www.therose.org

Benefits

Medical, Dental, Vision, EAP, Disability, Life, Accident/Hospital/Critical Illness Insurance Plans

Free TeleMedicine

Matching 401k

Generous PTO

Paid Holidays

Work-Life Balance

Free Parking

Responsibilities Check in/out patients

Print New Patient and/or follow up Packets and assist patients with completing forms if necessary

Scans insurance cards and identification into EMR

Responsible for registering and verifying insurance and add-on patients

Collect copays/deductibles/co-insurance amounts

Data Enter patient information into the appropriate databases

Updates patient demographic information, make sure address and insurance is correct

Support physicians and other staff members with paperwork, reports, and prior images as needed

Calls patients to confirm appointments

Completes opening and closing procedures

Keeps clinic lobby straight and orderly

Promotes effective working relations and works effectively as part of a team to facilitate the department’s ability to meet its goals and objectives

Maintain confidentiality of all patients

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job.

Requirements Bi-Lingual, Spanish & English, required

1 year of customer service

High School Diploma or equivalent,

PACs experience a plus

Minimum 2-year experience in a physician practice or outpatient clinic setting

Location Houston 77034

Business Hours Monday - Friday 7:45am - 4:45pm, occassional/rotating Saturday

Experience//Knowledge/Skills/Abilities Basic medical terminology knowledge

Follow HIPPA guidelines

Basic Computer knowledge and skills

Knowledge of basic medical terminology

Attention to detail

Works well within a team

Confident and professional with fantastic communication and interpersonal skills

Strong organizational and administrative skills

Covid-19 Vaccine is not required, but preferred.

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