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Flex-N-Gate
Warren, MI, United States
Overview Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Information Technology Ne
Job Source: Flex-N-GateEvantage
Troy, MI, United States
Orlans Group is seeking a Helpdesk Support Analyst to join our dynamic and growing law firm and real property focused companies. Orlans companies offer sophisticated products and services through highly efficient processes, innovative technology, and skilled team members. We strive to hire forward-thinking candidates that share our firm’s values an
Job Source: EvantageInsight Global
Detroit, MI, United States
Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be respo
Job Source: Insight GlobalCollabera
Livonia, MI, United States
Description Home Search Jobs Job Description Help Desk Contract: Livonia , Michigan, US Salary: $28.00 Per Hour Job Code: 350643 End Date: 2024-07-13 Days Left: 7 days, 3 hours left Apply Position Details: Title: Help Desk Support Duration: 06 Months Location: Livonia, MI 48150 (Hybrid) Responsibilities: Monitor key metrics and develop
Job Source: CollaberaV2soft
Troy, MI, United States
V2Soft ( www.v2soft.com) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems. We become our customer's true partners, enabling both parties to enjoy success. We are
Job Source: V2softAvancez Assembly
Auburn Hills, MI, United States
Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome? Then Android Industries may be the place for you. We are committed to a culture of excellence, with a focus on best practices and continuous improvemen
Job Source: Avancez AssemblyWayne State
Detroit, MI, United States
Help Desk Analyst I Wayne State University is searching for an experienced Help Desk Analyst I at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excelle
Job Source: Wayne StateAmy Cell LLC
Farmington HIlls, MI, United States
Do you excel at customer communication and satisfaction? If yes, LSPedia has an amazing opportunity for you! About Us LSPedia is a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top 50 Michigan C
Job Source: Amy Cell LLCFarmington HIlls, MI, United States
Support all aspects and functions involved in Information Technology throughout the Division.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers and tracks incoming requests for technology assistance, including assistance for PC hardware and peripherals, new equipment/software installations or upgrades, and basic user account management in various systems.
Perform troubleshooting of issues to determine if escalation to L2/3 is required.
Generates service requests and forwards service requests to the appropriate technician; monitors open tickets, provides update status to users, and generates data collection for performance monitoring.
Maintains computer hardware and software inventory.
Identifies basic training needs for end users and develops/trains users as needed. Emphasizing development of user guides and training material for end user self-service.
Provides back-up technical support for the Computer/Network Support Specialists where needed.
Troubleshoots and installs computer hardware and software programs.
Performs other duties as assigned.
Qualifications
Required Education & Experience Bachelor's Degree, with a technical major in computer science or equivalent education and experience in the computer science field.
Competencies Networking
Microsoft Certifications (Desktop, Server, Active Directory, Azure, 365)
Technical Capacity
Communication
Critical Evaluation
Ethical Practice
Advanced Problem-Solving Skills
Proficient in Microsoft products, Networking, Printers, etc.
Ability to effectively work effectively with people
Confidentiality
Supervisory Responsibility
This position has no supervisory responsibilities
Work Environment
While performing the duties of this job, the employee regularly works in an office setting with occasional plant floor visits and observation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Department Information Technology Locations P & C Group I, Inc. - Farmington Hills Michigan
Email Alert for IT Help Desk Administrator jobs in Farmington HIlls, MI, United States
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