Marketing Coordinator

Chicago, IL, United States

Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The Marketing Coordinator will be responsible for projects such as supporting key specialist projects from a coordination perspective, assisting with the management of projects which are being briefed from internal business functions (P&C), picking up event coordination to support events and conventions (with the previous role fulfilling this role now in the Marketing Manager NAM role), and supporting delivery of the Crewsletter.

Responsibilities:

· Supports key specialist projects from a coordination perspective.

· Assists with admin tasks from a business engagement perspective - e.g. small edits to existing materials.

· Manages merchandise, ordering, stock, and bench-marking of prices/products to ensure we are accessing the most competitive and quality items. Build merchandise portal for self-service Crew orders.

· Collaborates with Marketing Manager NAM on promotion and coordination of charity-based activities, specifically RHMC.

· Supports coordination of Crewsletter and delivery of internal P&C culture initiatives(E&E/Thrive).

· Actively helps with implementations of brand-related projects such as embedding of our values.

· Conduct and monitor competitor landscape, creating analysis and summary of intelligence that can be used to inform the positioning of the Coates brand.

· Maintain and manage an up-to-date product portal to ensure accuracy of information to support product marketing

· Support and provide recommendations on the taxonomy of content documentation and file control to enable the Brand, Marketing & Communications team to operate in an effective way

· Conduct desk research to support and inform positioning on industry trends and in turn help to raise the profile of key stakeholders at Coates, as well as the Coates brand.

Global Marketing Team

· Initiative-taking collaboration with the Marketing Manager NAM to understand the opportunities for execution and promotion of charity activities

· Collaboration with the Marketing Manager NAM and Global Marketing Director to understand how they can support optimization of the intake process for BMC and in turn delivery of projects

· Effective collaboration with Digital Marketing Specialist to support digital content creation (UGC)

· Effective collaboration with Communications Manager for internal communication needs such as developing Crewsletter content

Business stakeholders

· Build a network with Office Manager leads, namely in Chicago, to ensure that they become the go-to for local event support.

· Communicate clearly with stakeholders requesting briefs to create the right outcomes.

Qualifications & Experience:

· University qualified

· 2 years of experience

· Exposure in managing workflows in Asana. Experience in Figma is preferable.

· The ability to create user-generated content to share on social platforms is preferable.

· Must possess a ’willing to learn’ attitude and desire to develop a career at Coates

· Strong organizational skills

· Natural ability to build relationships

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).

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