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State of Illinois
Chicago, IL, United States
Position Title: Computer Support Technician (Information Services Specialist I, Opt. C) - UMP Agency : Department of Innovation and Technology Posting Date: 6/27/2024 Closing Date: 7/11/2024 Salary: $5,423 - $7,721 per month. Effective 7/1/2024 Job Type: Salaried County: Cook Number of Vacancies: 3 Plan/BU: RC063 This position is a un
Job Source: State of IllinoisUS Navy
Chicago, IL, US
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on boa
Job Source: US NavyLHH
Downers Grove, IL, United States
A well established global Manufacturing company is adding to their growing IT team and is looking for a Senior IT Support Analyst. The organization is based in Downers Grove, IL but has 15+ facilities globally that the team supports. This is a great opportunity to join a collaborative team-based environment with a global support focus. This is a co
Job Source: LHHBurbank School District #111
Burbank, IL, United States
1 Full-Time Technology Support Specialists PURPOSE: The job of Technology Support Specialist was established for the purpose/s of maintaining and improving the District's technology systems by working with the technology team, teachers, and staff to make sure all needed technology related equipment is installed, maintained, and disposed of as the
Job Source: Burbank School District #111White & Case
Chicago, IL, United States
Technology Support Specialist Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from mor
Job Source: White & CaseDuPage County ROE
Melrose Park, IL, United States
Position Type: Technology/Technology Support Specialist Date Posted: 6/11/2024 Location: District 89 Schools Date Available: ASAP Closing Date: Once Filled District: Community Consolidated District 89 Position Summary : The Technology Specialist Tier 1 will support the goals of the district and technology department by maintaining systems, pe
Job Source: DuPage County ROEEast Maine School District
Des Plaines, IL, United States
Position Type: Technology/Computer Technician Date Posted: 6/27/2024 Location: District 63 Date Available: 07/17/2024 Closing Date: Open Until Filled The Technology Support Specialist provides assistance in developing and maintaining a well-organized, smoothly functioning technology support environment in which students and staff can take full
Job Source: East Maine School DistrictUnited Airlines
Chicago, IL, United States
Description There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locat
Job Source: United AirlinesChicago, IL, United States
IT Support Specialist, Chicago, IL
The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services provider, all automated systems:accounting, word processing, data and voice communications, and internet, incorporating, when appropriate, new technological advances.Provide ongoing technical support and daily maintenance of all software applications, pc's, hardware, and telecommunications.Is responsive to users' requests and keeps them updated as to progress on remediation of an issue.This position requires you to be onsite 1 day a week and will change to 3 days a week in the future.
Responsibilities:
- Responsible for the evaluation, recommendation, and support of the implementation, installation, and integration of hardware, software, networking, data and voice communications technologies and applications.
- Evaluate and make recommendations for enhancement or replacement of existing automated systems based on new technological advances.
- Prepare and monitor annual IT budget and expenditures.
- Monitor new information requirements identified by the Technology Committee, practice groups, secretaries and staff; plan and implement system modifications.
- Develop and/or ensure the development of standardized documentation for all major systems, network infrastructure, and communications.
- Maintain relationships with network, hardware, and software vendors to ensure efficient operation of systems.
- Monitor the network daily including traffic and performance optimization.
- Create, maintain, and remove network users, work groups, and servers.
- Monitor remote access capabilities, electronic gateways, and related security.
- Provide support with uploading cost recovery files into Rippe, which includes building the computer that handles the cost uploads.
- Provide and coordinate all firm-wide voice and data communications, including but not limited to all inbound and outbound data communications via PRI, T1, and future technologies.
- Ensure that complete backups of all data and voice applications are up to date, complete, and safe.
- Ensure disaster recovery procedures are effective and up to date.
- Coordinate with the outsourced help desk.Produce reports that show trends and suggest training needed.
- Maintain the ShoreTel telephone system and perform all moves, adds, and changes to the databases.
- Install and upgrade application software.
- Install, configure, and maintain all hardware.
- Manage, maintain and troubleshoot mobile devices.
Qualifications:
- 3+ years of technical support experience in a Windows environment.
- Experience supporting Microsoft Office, Citrix, and SQL Server.
- Prior experience upgrading Microsoft Office, Windows OS and/or Exchange servers a big plus.
- Possess a positive, customer service-oriented, professional presence.
- Good communication skills.
- Organized and resourceful with a sense of urgency.
- College degree a plus.
- Microsoft certifications a plus.
- Experience supporting a law firm a plus.
- Experience supporting DocsCorp a plus.
Keywords:Chicago IL Jobs, IT Support Specialist, Windows, LAN, MS Office, Citrix, SQL Server, Exchange Servers, DocsCorp, Law Firm, Network, Networking, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities?Our IT recruiting agencies and staffing companies can help.
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Email Alert for IT Support Specialist jobs in Chicago, IL, United States
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