Solutions Architect

Somerville, MA, United States

Solutions Architect (Professional Services)

at Recorded Future (View all jobs)

Want to be part of shaping the future? Our breakthrough ability to unlock insights from the internet radically improves intelligence and cyber threat visibility for our commercial customers. We’re a high-energy, fast-paced, and fast-growing company. You’ll need the ability to understand and adapt to rapid product and technology developments, as we improve our products in close partnership with customers. You’ll have the support of a seasoned executive management team and world-class investors.

This Role: As a Solutions Architect, your primary responsibility will be to help identify, develop, and deliver consulting services as part of the Solution Architecture team within the  Professional Services organization. Services include, but not limited to ;

Design offerings where you will be working closely with customers in showing how Recorded Future can be leveraged and providing advice to shape an organization’s Security Operations workflow. Designs will leverage internal frameworks and methodologies.

Opportunities leveraging the Recorded Future API, Record Future future data sets such as risk rules and evidence details for SIEM and SOAR Use Case/Playbook build out and implementation. Workshop efforts are included in all service offerings and the ability to communicate clearly and effectively to gather requirements and/or understand the potential use cases and provide effective solutions.

This role's primary responsibility will be to identify, develop, and deliver service’s (Use Case and Design) in partnership with various Recorded Future teams (Sales, Consultants and Engineers), showing existing and potential clients how Recorded Future can help an organization’s SOC, IR, and TI teams gain context, track information in real-time and prevent cyber attacks and breaches.

Responsibilities/ What you will do :

Provide Design and Implementation workshops and deliverables of Recorded Future Threat Intelligence implementation and best uses in a customer environment.

Ability to capture requirements, illustrate described workflows and build the foundation of a design and data flow. Understanding  the customer's workflow and needs in:

Incidents Response, Threat Intel, Vulnerability Management

Drive customers' cyber security use cases and aid in new use case development.

Scope and implement custom solutions across a variety of client architectures, applications, and tools while leveraging the Recorded Future API.

Manage multiple projects in a dynamic, fast-paced environment meeting tight deadlines and providing flexibility of schedule with customers primarily in the United States.

Creation of new use cases and playbooks, tuning and troubleshooting in a customer's environment with assistance from engineering.

Who you'll work with:

Recorded Future supports security teams at some of the most ambitious organizations. The Solutions Architect is a function of our Professional Services group, your primary responsibility will be assisting customers with the design and integration scoping of Recorded Future Security Intelligence data and running projects to support this function. Workshops such as the Architecture Review and Use Case Development will be the primary focus for this role.

Milestones:

In 1-3 Months you will be assisting with client discovery workshops, gathering details and working with the lead architect on the design and delivery of an architecture review.  Duties will include assisting Scoping activities such as understanding the clients data usage, account details and expectations from the requesting team (sales, intelligence services or sales engineers).  You will gather tactics, understanding client environments and providing observations to the Sr. Architects. The expectation is to understand Recorded Future data, modules and capabilities within the product platform.

In 3-5 months time you will be able to demonstrate expertise in the key capabilities of our Premier Integrations: Splunk (ES), Splunk SOAR, Palo Alto XSOAR, ServiceNow (SIR/TI, VR, VRM), Microsoft Azure Sentinel, IBM QRadar, and MISP along with some of our Partner Integrations: ThreatConnect, Swimlane, and Anomali. You will be a major contributor to the discovery workshops and building Architecture Designs with oversight. The expectation is to understand Recorded Future data, modules and capabilities available within the Recorded Future API.

In 6-12 Months the expectation is that you will be able to lead a client call with a Senior Architect Supporting. You will be responsible for research, design, implementation strategies, and use cases for the customer to implement. The expectation is to deliver design work and consultative recommendations on how to optimally operationalize a customer to leverage recorded future data within integrations.

In 1+ year  Following your successful integration within the team, the expectation will be that you are capable of taking a leading role in our more advanced services which include Use Case development (SOAR Playbook Development and SIEM Threat Detection logic development utilizing Recorded Future data as a central driver); Supporting integration configuration and basic troubleshooting (e.g., verifying token assignment and access configuration); In depth Design and Roadmap development to assist complex and large enterprise clients with integrating Recorded Future throughout their organization (e.g., developing Use Cases for departments to utilize Recorded Future data outside of the SOC); Compiling high level technical documents highlighting Use Cases and Usage of Recorded Future services against varying strategic opportunities and threat landscapes (e.g., Ransomware and Industrial Control Systems).

Qualifications:

2-plus years of relevant work experience in Cybersecurity, Threat Intelligence, or Security Operations experience

2-plus years of relevant Customer-facing experience, especially in engineering or consulting

Experience with SIEMs and other security tools:

(TIPs, Incident Management, Vulnerability Management, SOAR, EDR and Automation)

Tool experience in one or more of the following products:

Palo Alto XSOAR, Splunk SOAR, Swimlane, Rapid7, ServiceNow SecOps / Vuln / TI

Ability to train clients on how to utilize Recorded Future’s APIs and Integrations

Experience with Python, JSON, or RESTful APIs is a plus

Ability to work independently and proactively manage assigned client engagements and tasks from start to completion

The hunger and drive to succeed in a startup environment

Location is Boston and  DC based (travel up to 20%)

We realize we can only succeed with a team of very smart and passionate people. If you’re looking to work in a unique environment with ambitious, dedicated colleagues, and the chance to collaborate with fantastic users and customers, then we have a lot in common! You'll also be equipped with top technology, enjoy trips, “the best” coffee, great food and fun. We offer competitive compensation, including stock options and a full range of benefits, as well as a great culture, commitment to professional development and social responsibility.

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