Task Force Director of Sales
Dallas, TX, United States
We currently have an exciting opportunity for a Task Force Director of Sales and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.
Requirements
Must utilize a “hands-on” approach to be actively involved in maintaining current accounts; as well as securing, qualifying, and following up on leads to book new clients.
Candidate must have good computer skills, communication skills, and excellent hospitality/customer service experience.
This position demands a flexible schedule; this individual must be available days/nights/holidays/weekends based on the needs of the client and the Hotel
Exceeding weekly sales activity and productivity goals. Ensure professional and timely written correspondence, proposals, bids and follow up.
Hands-on professional with a passion to motivate others and a willingness to personally demonstrate a successful method of selling beyond goals and expectations.
Solicit new business to ensure all revenue goals are achieved or exceeded within all market segments, as well as meeting room sales. Identify opportunities, and proactively research, analyze, and tele-market prospective clients.
Maintains well documented, accurate, organized and up-to-date file management system in order to serve clients and employer in the most expedient, organized and knowledgeable manner. Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows up on all customer needs and inquiries in an efficient and expedient manner.
Develop/maintain knowledge of market trends, competition and customers
Assist hotel management with developing and implementing hotel specific selling strategies.
Responsible for internet prospecting. Dedicates time each day to researching the internet for meetings, conferences, events and sports groups coming to area, uses this information to solicit possible future business.
Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations; Interacts with guests to obtain feedback on product quality and service levels. Reviews sales and guest satisfaction results to identify areas of improvement and ensure that a customer recognition program is in effect throughout Sales.
Additional Requirements
Hilton, Marriott, Hyatt, IHG experience preferred
100% travel required
Experience with Delphi computer system preferred
Excellent time management skills
Strong organizational skills
Strong customer service orientation and skills
Must be self-motivated, results oriented, and exhibit a “can do” attitude.
Creative problem-solving skills
Must have reliable transportation
Our Company
MCR is the 3rd-largest hotel owner-operator in the United States.
Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
MCR was named one of Fast Company ’s 10 Most Innovative Travel Companies of 2020.
MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.
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