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Description
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive cou
JOB SUMMARY
The Front Desk Attendant is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling all products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets and checks in all members and guests
Sells all products and services
Liaison between members and Membersh
Job Source: International Sports Sciences Association
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communic
Job Source: Hampton Inn and Suites Baltimore Inner Harbor
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Greet guests and complete th
JOB SUMMARY
The Front Desk Attendant is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling all products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets and checks in all members and guests
Sells all products and services
Liaison between members and Membersh
Job Source: International Sports Sciences Association
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office
Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your
Join the team at the Sheraton Baltimore North as our Front Desk Supervisor. Responsibilities: The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the high
Job Source: Sheraton Baltimore North
Hotel Front Desk Attendant
Baltimore, MD, United States
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Mitigate customer complaints as needed • Communicate with housekeeping to make sure guest rooms are ready • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Bookkeeping: keep accurate records of all hotel guest account information Qualifications: • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Working knowledge of Microsoft Office and reservation management systems • Comfortable taking telephone calls and mitigating stressful situations • High school diploma, GED, or equivalent Compensation: $16 per hour