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Donohoe Companies
Baltimore, MD, United States
Canopy by Hilton Baltimore | Harbor Point Hotel is looking for bright talent to model Hilton'svision: "To fill the earth with the light and warmth of hospitality." FRONT DESK AGENT | WELCOME ENTHUSIAST (PART TIME) Position Summary: Front desk clerks assist with all aspects of guest services and present a positive impression of the establishment
Job Source: Donohoe CompaniesStudio 6 Suites
Catonsville, MD, United States
Description Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive cou
Job Source: Studio 6 SuitesResidence Inn Hunt Valley
Cockeysville, MD, United States
Job Summary: Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering t
Job Source: Residence Inn Hunt ValleyShaner Hotel Group
Baltimore, MD, United States
Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily repo
Job Source: Shaner Hotel GroupHEI Hotels and Resorts
Linthicum Heights, MD, United States
About Us Welcome to the Westin Baltimore Washington Airport! Nestled conveniently between Baltimore and Washington, D.C., our hotel offers a serene escape with easy access to the bustling cities' attractions. At HEI, we believe that our success begins and ends with our people. We are proud to foster a culture that is centered around our employees,
Job Source: HEI Hotels and ResortsAimbridge Hospitality
Hunt Valley, MD, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to
Job Source: Aimbridge HospitalityAimbridge Hospitality
Hanover, MD, United States
Job Summary 2-3 days weekly Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Provi
Job Source: Aimbridge HospitalityAimbridge Hospitality
Baltimore, MD, United States
Job Summary This position will require weekends and PM shifts Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel op
Job Source: Aimbridge HospitalityBaltimore, MD, United States
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location Description
24 West Franklin Street, Baltimore, Maryland 21201
The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore Downtown. Our neighborhood is a hub of Charm City history and arts, and our upscale boutique hotel reflects the area's vibrancy with every detail. While there are many things to do in Baltimore, there are also a great number of discoveries to make right here in our hotel. Relax with a book (by hometown author Edgar Allan Poe, perhaps) from our hotel library, and sleep under a literary-themed mural in your guest room. Sip on some of the best craft cocktails in our hotel restaurant, Poets Modern Cocktails Eats. Sample the honey produced at the hotel by our three honey bee colonies, which can be viewed from our fourth-floor guest rooms. And visit with our canine greeter, Xander, a Blue Brindle Cane Corso who invites you and your own pups to stay at our pet-friendly hotel, enjoy dog treats, and play at the nearby Howard Park Dog Park.
Requirements
What we are looking for High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Hotel Indigo Baltimore - Front Desk Agent jobs in Baltimore, MD, United States
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