Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Regions Bank

    Technology Services Help Desk Technician_

    Atlanta

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive t

    Job Source: Regions Bank
  • Saia, Inc

    IT Service Desk Support II_

    Johns Creek

    **Ready To Go Further?** Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills a

    Job Source: Saia, Inc
  • City of Marietta, GA

    Service Desk Lead

    Marietta, GA, United States

    Rate of Pay: $20.75 - $23.64 Status: Open Until Filled This position in the Information Technology department reports directly to Service Desk Manager. The employee is responsible for PC repairs and maintenance. The employee receives problem reports from the Service Desk Manager and/or Service Desk Lead and efficiently works through those problem

    Job Source: City of Marietta, GA
  • Atlanta Hawks

    Vice President, Information Technology

    Atlanta, GA, United States

    Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shar

    Job Source: Atlanta Hawks
  • Metas Solutions

    Help Desk Specialist

    Atlanta

    Job Description Job Description About Us: Metas Solutions is a professional services firm headquartered in Atlanta, GA. We are an 8(a)-certified, Woman Owned Small Business (WOSB/EDWOSB) headquartered in Atlanta, GA, with offices at StudioPlex in Atlanta's Old Fourth Ward neighborhood. Metas is a professional services firm that offers technical

    Job Source: Metas Solutions
  • PRGX Global, Inc.

    Help Desk Analyst

    Atlanta

    Job Description Job Description SUMMARY: This role will support Global PRGX employees with hardware, software and technical troubleshooting. The ideal candidate will have a strong understanding of computer hardware and software, excellent problem-solving skills, and a customer-oriented approach. JOB DUTIES & RESPONSIBILITIES: · Provide technic

    Job Source: PRGX Global, Inc.
  • PRGX

    Help Desk Analyst_

    Atlanta

    About PRGX Global, Inc ABOUT PRGX We provide the business intelligence to unlock incremental value from data and expand impact across our clients' organizations for healthier whole businesses. PRGX pioneered Recovery Audit nearly 50 years ago and is now the global leader in source-to-pay analytics and margin expansion. PRGX empowers clients in more

    Job Source: PRGX
  • CourseCareers

    IT Help Desk Coach

    Atlanta

    Job Description Job Description About CourseCareers Do you want to leave your mark on the world? The college system has lied to us and cheated us. We've gone to war with the system and are on the front line fighting back. No more will students be forced into debt just to be able to have access to a decent career that doesn't even utilize their e

    Job Source: CourseCareers

IT Help Desk Support Technician

Atlanta

Job Description Job Description Who We Are

We are an economic research consulting firm--which is a fancy way of saying we are a professional services firm (think of our commodity as selling time) who are proud of doing our jobs well and are always thinking about our current client work and our next project.

About The Role

We are seeking a highly motivated and skilled IT Helpdesk Support Technician to join our IT team. In this role, you will be responsible for providing technical assistance and support to our team members, ensuring that their technical issues are resolved in a timely and efficient manner. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work well in a team environment. The role is a fully remote role. Must be able to work Eastern Time Zone hours.

We are looking for someone with a passion for learning and growth. If you are passionate about technology, helping others, and evolving, we encourage you to apply for this exciting opportunity.

The nuts & bolts of the job (aka what you tell your friends you do during the day):

Manage the Help Desk queue and handle troubleshooting tasks for users

Answer both simple and complex questions regarding staff equipment

Manage the on-boarding process with equipment for new hires

Configuring new machines and repurposing old machines off company premises

Field Zoom chats and phone calls regarding user concerns

Document systems and explore alternate methodologies

Perform routine maintenance on shared systems

Assess and manage licenses across vendor systems

Collaborate with internal teams to ensure seamless resolution for all practice groups

Contribute to the creation of technical documentation for future reference, streamlining support processes

Requirements

What It Takes To Be Successful

1-2 years of experience in a helpdesk support role

The ability to work East Coast office hours regardless of physical location

Self-starting work style

Understanding of Microsoft operating systems and Office 365

Understanding of Zoom and Zoom Phone systems

Responsive and thoughtful communication across all firm levels

The ability to set up new-user equipment or update equipment in an expeditious manner

An excellent set of troubleshooting abilities

Interest or experience with Linux operating systems

Interest or experience with building and maintaining Network configurations

Ability to thrive in a dynamic environment, prioritize effectively, and work independently while collaborating with others

How You Will Fit In Best With Our Team?

Share funny stories at our semi-weekly Admin Team calls

Great interpersonal skills

Understand that telling a user to “restart their computer” is a common occurrence

Exhibiting patience and level-headedness during emergent situations

Benefits

What’s In It For You?

Econ One is known for offering competitive salary and unbeatable benefits, including healthcare, dental, and 100% employer-paid life and disability insurance. The Admin team mirrors Econ One's unwavering commitment to exceptional quality, integrity, and value – in the work we deliver to clients and the experience we provide our team.

The below represents the expected salary range for this position in California. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.

Rate Range: $25.00 to $35.00 per hour

Econ One is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Apply

Create Email Alert

Create Email Alert

Email Alert for IT Help Desk Support Technician jobs in Atlanta

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.