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Edible Arrangements, LLC
Atlanta
Job Description Job Description Service Desk Engineer Who are we and what do we do? Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25+ years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint in
Job Source: Edible Arrangements, LLCLolli & Pops
Atlanta, GA, United States
Job Details Job Location Perimeter Mall - Atlanta, GA Position Type Part Time Salary Range $8.50 - $8.75 Hourly Description Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you,
Job Source: Lolli & PopsGoldfish Swim School - Roswell Village
Roswell
Job Description Job Description Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statis
Job Source: Goldfish Swim School - Roswell VillageCortavo
Marietta
Job Description Job Description Job Overview: We are seeking a highly capable Service Desk Analyst who will be responsible for inbound calls and tickets from Cortavos managed services customers. This Level 2 position will require the ideal candidate to identify and resolve questions relating to issues with opening applications, printers, co
Job Source: CortavoBurlington Stores, Inc.
Atlanta, GA, United States
LOCATION 2955 Cobb Pkwy SE Atlanta GA US 30339 Overview New Store Opening in Atlanta , GA in Spring 2024! If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service L
Job Source: Burlington Stores, Inc.Eliassen Group
Atlanta
Job Description Job Description **Hybrid - 2 to 3 days a week onsite in Atlanta, GA.** Our client, a leader in their industry, is looking for a Lead Services Engineer to join their team. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Me
Job Source: Eliassen GroupRegions Bank
Atlanta
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive t
Job Source: Regions BankHilton
Chamblee, GA, United States
Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accord
Job Source: HiltonMarietta, GA, United States
Rate of Pay: $20.75 - $23.64
Status: Open Until Filled
This position in the Information Technology department reports directly to Service Desk Manager. The employee is responsible for PC repairs and maintenance. The employee receives problem reports from the Service Desk Manager and/or Service Desk Lead and efficiently works through those problem reports until the "customer" is satisfied with the outcome.
Provide basic computer hardware and software support in a wide-area-networked environment.
Replace, test and troubleshoot hardware, software and systems for the City/BLW enterprise.
Provides in-house training to staff and employees as needed.
Must possess effective verbal and written communications with vendors, peers and employees to establish and maintain positive, professional relationships.
Functions as an integral part of the IT Service Desk support function; receives and acts upon Service Desk tickets in a timely fashion, and documents actions taken.
Available for afterhours coverage of critical situations when needed and to cover, at least one night per month for Marietta Council Meetings.
Documents procedures, diagrams, and changes of systems in area of responsibility to add or edit information to the internal technology knowledge base (KB).
Ability to prioritize and organize tasks or work on a daily, weekly, and monthly basis to provide efficient use of time during the workday.
Records changes in asset database of equipment inventory containing records of serial number, location, and maintenance information of any hardware that is changed or replaced.
Performs other duties as assigned by the IT Director or Service Desk Manager
Preferred Qualifications: Graduation from an accredited technical school or college/university with either an Associate's or Bachelor's degree in computer science, or an equivalent combination of collegiate education and experience. Bachelor's degree is preferred.
Thorough knowledge of PC computer hardware and software. A+ certification preferred.
Employee must complete Microsoft 365 Certification as determined by the Service Desk Manager within 12 months of hire.
Knowledge of past and current supported Microsoft Windows Operating Systems and Office products.
Knowledge of software copyright laws.
Ability to analyze problems and find applicable solutions.
Ability to communicate effectively with users and other IT employees.
Comprehension and discernment of the various online manuals or websites from different vendors for the purpose of integrating them into Marietta's IT infrastructure.
Ability to establish and maintain professional working relationships with others, utilizing positive customer service skills.
Must have a valid Georgia driver's license and a satisfactory seven-year driving history, to include no DUI's in the last five years.
Successfully complete a drug screen and criminal background check, including a fingerprint check, at time of hire.
Disclaimer
Successful candidates are required to submit to drug screen & background inquiry.
Email Alert for Service Desk Lead jobs in Marietta, GA, United States
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