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Beacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job D
Job Source: Beacon HillBeacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job
Job Source: Beacon HillParallel Partners
Northbrook, IL, United States
IT Specialist Network Support, Northbrook, IL We are seeking an IT Specialist Network Support candidate.We are seeking an Information Technology Specialist to join the team and provide in-house desktop support, manage hardware, and aid in installing and troubleshooting software.This position is 100% Onsite and NOT Remote.This requires 5 days per w
Job Source: Parallel PartnersGinas Tech Jobs
Northbrook, IL, United States
IT Specialist / Network Support, Northbrook, IL We are looking for an IT Specialist / Network Support as we are continuously growing and increasing our need for IT Support. We are currently seeking an individual to provide in-house desktop support, manage hardware and aid in the installation and troubleshooting of software. Responsibilities: – S
Job Source: Ginas Tech JobsParallel Partners
Northbrook, IL, United States
IT Specialist / Network Support, Northbrook, IL We are continuously growing and increasing our need for an IT Specialist / Network Support candidate.We are currently seeking an individual to provide in-house desktop support, manage hardware and aid in the installation and troubleshooting of software. Responsibilities: - Setup desktops and laptop
Job Source: Parallel PartnersDuPage County ROE
Melrose Park, IL, United States
Position Type: Technology/Technology Support Specialist Date Posted: 6/11/2024 Location: District 89 Schools Date Available: ASAP Closing Date: Once Filled District: Community Consolidated District 89 Position Summary : The Technology Specialist Tier 1 will support the goals of the district and technology department by maintaining systems, pe
Job Source: DuPage County ROEEast Maine School District
Des Plaines, IL, United States
Position Type: Technology/Computer Technician Date Posted: 6/27/2024 Location: District 63 Date Available: 07/17/2024 Closing Date: Open Until Filled The Technology Support Specialist provides assistance in developing and maintaining a well-organized, smoothly functioning technology support environment in which students and staff can take full
Job Source: East Maine School DistrictThe Glenbard Elementary Consortium
Glen Ellyn, IL, United States
Position Type: Technology/Technology Support Specialist Date Posted: 6/11/2024 Location: District 89 Schools Date Available: ASAP Closing Date: Once Filled District: Community Consolidated District 89 Position Summary : The Technology Specialist Tier 1 will support the goals of the district and technology department by maintaining systems, pe
Job Source: The Glenbard Elementary ConsortiumItasca, IL, United States
ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Brown & Joseph is seeking an IT Support Specialist as we continue to grow our team! This position will ensure proper computer operations so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when appropriate to maintain SLA expectations. Problem resolution may involve the use of diagnostic and Pulseway ticketing system for tracking requests, and may also require that the individual give in-person, hands-on help at the desktop level.
Job Responsibilities:
Identify and procure the hardware and software needed to satisfy user requirements.
Monitor ticket tracking system and respond to incoming requests for help via all supported methods, during all assigned time periods, in accordance with company policies and departmental procedures
Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
Load appropriate software packages such as operating systems, networking components and office applications.
Assist in the customization and adaptation of existing programs to meet users' requirements.
Provide telephone, in-person, and online support to end-users.
Provide updates, status, and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
New user setup including AD accounts, M365, Workstation builds, printer support, access issues.
Troubleshooting issues pertaining to hardware, access, software, or network problems
Assist in all vendor relationship management tasks
Maintenance of Azure systems and perform routine maintenance such as patching
Ensure that internet security software is updated and running properly on all endpoints
Primarily responsible for our asset management program
Job Requirements: 2-5 years of experience as an IT support specialist
In-depth knowledge of computer hardware, software, and networks
Strong understanding of Microsoft operating systems
Strong understanding of Active Directory
Understanding of Office 365
Understanding of Telephony systems
Ability to determine IT needs and train end-users
Proficiency in IT helpdesk software
Experience in documenting processes and monitoring performance metrics
Exceptional interpersonal and communication skills
Current CompTIA A+, CompTIA Network+ certification (Preferred)
Associates Degree in Computer Science or related field (Preferred)
Compensation and Benefits: Salary is $55,000 - $60,000 per year (DOE)
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Email Alert for IT Support Specialist jobs in Itasca, IL, United States
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