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Beacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job
Job Source: Beacon HillAscendo Resources
Chicago, IL, United States
We are seeking an IT Support Analyst to provide onsite and remote technical support, serving as the first point of contact for helpdesk tickets. Reporting to the Chief Technology Officer, this role requires someone highly organized, responsive, and capable of multitasking in a dynamic environment. Primary Responsibilities: Serve as the primary IT
Job Source: Ascendo ResourcesGraycor Inc.
, IL, United States
>> Information Technology Support Specialist / Analyst Information Technology Support Specialist / Analyst Summary Title:Information Technology Support Specialist / AnalystID:1661Graycor Company:Graycor ServicesLocation:Oakbrook Terrace, ILJob Function:Information TechnologyDescription This position will provide excellent IT customer service and su
Job Source: Graycor Inc.United Airlines
Chicago, IL, United States
Description United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Conn
Job Source: United AirlinesRincon Family Services
Chicago, IL, United States
Director of Information Technology (IT) Job Overview This position is primarily responsible for: 1. Lead, understand, and adapt all technical aspects of the business, overseeing functional operations and strategic decision-making as it relates to technology. Work closely and respectfully with other directors, including the CEO, CFO, COO, and prog
Job Source: Rincon Family ServicesTopel Forman
Chicago, IL, United States
Our sister company, Topel Forman Information Services (TFIS LLC), is seeking an Information Technology Consultant. As an IT Consultant, you will have several years of experience working in Information Technology to support a diverse client base with a wide range of desktop, server, networking, and security needs. TFIS LLC is a progressive, boutique
Job Source: Topel FormanTopel Forman L.L.C.
Chicago, IL, United States
All legitimate Topel Forman, L.L.C. job postings are listed at or will redirect from third-party websites to https://topelforman.com/cpa-jobs/job-postings/ . When applying for a position, candidates will be redirected to ADP Workforce Now. You will never be asked to send personal identifiable information until you have been to our offices, and
Job Source: Topel Forman L.L.C.Topel Forman
Chicago, IL, United States
Our sister company, Topel Forman Information Services (TFIS LLC), is seeking an Information Technology Consultant. As an IT Consultant, you will have several years of experience working in Information Technology to support a diverse client base with a wide range of desktop, server, networking, and security needs. TFIS LLC is a progressive, boutique
Job Source: Topel FormanOak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite.
Requirements
Experience with a ticketing system (Jira or Similar)
Azure
Active Directory (onboarding, offboarding, etc)
Windows 7 or 10 experience (installation, upgrade, and support)
O365
Job Description:
We are seeking a knowledgeable and customer-focused Onsite IT Support Technician Supervisor. In this role, you will be responsible for providing technical assistance and support to our internal users, ensuring seamless day-to-day operations of our IT systems and infrastructure. The ideal candidate will have excellent problem-solving skills, a strong understanding of computer systems, networks, VoIP, Office 365 collaboration tools, and a passion for delivering exceptional customer service. This candidate should have experience managing a few individuals or small team.
DUTIES AND RESPONSIBILITIES
Provide onsite technical support to end-users within the organization.
Diagnose and resolve hardware, software, and network issues in a timely and accurate manner.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Collaborate with the IT team to ensure smooth operation of IT systems and services.
Help manage cloud hosted Microsoft and Linux servers in Rackspace environment.
Set up and support audio-visual equipment for meetings and presentations.
Manage user accounts and permissions in various systems.
Perform routine maintenance and updates of IT equipment and systems.
Document and maintain records of IT assets, configurations, and issues.
Train users on basic system operations and IT best practices.
Respond to IT support requests via ticketing system or in-person contact.
Assist with IT projects and initiatives as assigned.
Provide support for Office 365 collaboration tools, including Teams, SharePoint, and OneDrive.
Troubleshoot and resolve network issues, including LAN, WAN, and wireless networks.
Install, configure, and support VoIP systems and equipment.
Perform other assigned duties as required.
QUALIFICATIONS
Proven experience as an onsite IT Support Technician or similar role.
Solid understanding of computer systems, mobile devices, and other tech products.
Ability to diagnose and troubleshoot technical issues with a logical and methodical approach.
Excellent communication and interpersonal skills with a customer service-oriented attitude.
Strong organizational skills with the ability to prioritize tasks and manage time effectively.
Certification in CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar credentials preferred.
Bachelor's degree in Information Technology, Computer Science, or relevant field preferred (or equivalent work experience).
Experience with Office 365 administration and support, including Teams, SharePoint, and OneDrive.
Knowledge of network protocols and troubleshooting techniques.
Experience with VoIP systems and related hardware and software.
Understanding of IT security practices and protocols.
Email Alert for Information Technology Support Supervisor jobs in Oak Brook, IL, United States
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