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Awsupply
, NY, United States
**We are looking for a Customer Service Manager to join our quickly growing company. The Customer Service Manager oversees all aspects of the customer experience for our 8 retail locations in NYC & NJ.** Job Responsibilities: To be successful in this role you will have to be flexible and adapt to new challenges every day, but some of the main areas
Job Source: AwsupplyMaiplacement
Ridgefield, NJ, United States
Are you a dynamic leader ready to take ownership of a thriving customer service department? Join our team, a leading online retailer committed to delivering exceptional service to our customers. Job Description: As the Customer Service Department Manager, you'll spearhead our team of 40+ customer service representatives, both on-site and remote,
Job Source: MaiplacementPella Windows & Doors of NJ and NY
Parsippany, NJ, United States
The Customer Service Manager is responsible for managing the customer support processes at assigned branch locations.This includes responsibility for exercising independent judgment to provide a seamless customer experience through service coordination. Responsible for the identification, development and implementation of programs, policies and pr
Job Source: Pella Windows & Doors of NJ and NYNew York & Company
, NY, United States
Proof of Education according to the education requirements of the civil service title Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e., telephone, Cable, Mobile Phone) A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/adminis
Job Source: New York & CompanySystem One
, NY, United States
Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: [email protected] for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. Permanent, full-time job ( direct hire ) offering W2 annua
Job Source: System OneRentex Audio Visual & Computer Rentals
Secaucus, NJ, United States
We’re Hiring! View all job openings and apply here. Rentex offers competitive salaries and a comprehensive benefit plan, as well as career development opportunities.We are currently in pursuit of qualified, highly motivated individuals for the following positions. Customer Service Manager No. of Positions Available: 1 Do you want great benefits
Job Source: Rentex Audio Visual & Computer RentalsAlstom
Newark, NJ, United States
Req ID: 449129 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener
Job Source: AlstomFidelity Payment Services
, NY, United States
Join Fidelity Payment Services in continuing to transform payment processing! We are currently looking for an experienced Customer Service Manager to manage and lead our Customer Service Team to ensure the delivery of high-quality customer service to merchants utilizing the proprietary Fidelity Payment Services Quick Assist ticketing system, FPS ph
Job Source: Fidelity Payment ServicesElmwood Park, NJ, United States
Make our Customer Service team your best move ever
We are looking for a Customer Service Manager to coordinate the TricorBraun team’s operations and sales support services.
Why here ?
TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.
Your role here
From Day 1, you will be responsible for providing excellent customer service. A successful CSM is dedicated to providing the best in customer service and serves as a knowledgeable, reliable point of contact for information required by internal team members and our customer base which includes assisting customers in placing orders, tracking orders, scheduling shipments, processing sample requests, providing stock and customer quotes, processing invoices, following up on past-due invoices.
Essential Functions
Maintain a relationship of trust with the client, our headquarters, and sales representatives to manage product flow and the overall customer service experience.
Strategically forecast and highlight critical business impacts and solve for business needs. This includes managing disputes of any nature (logistics, invoicing, quality) in collaboration with the relevant services.
Manage sample requests from sales representatives and support business growth.
Your Experience, Skills, And Background
Bachelor’s degree (preferred) and demonstrated ability in sales support OR equivalent experience.
Proficiency in Microsoft Office tools is a plus.
What You Can Expect From Us
Because we’re a well-known and respected leader in packaging, we have many opportunities here. We’ll get you started with an exceptional training program providing classroom, online and hands-on work with colleagues. There’s always someone to answer any questions and ensure you’re getting the right information you need to excel. And the compensation and benefits are what you can expect from a people-first company.
Our salaries are competitive
Comprehensive benefits in medical, dental, and vision insurance
Retirement plan with employer match
Paid time off plus holidays
We are proudly an equal-opportunity employer and will consider all applications.
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Customer Service Manager jobs in Elmwood Park, NJ, United States
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