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Senior Vice President, Sales

San Francisco, CA, United States

Senior Vice President, Sales

About the Company

Innovative on-demand customer management platform

Industry

Outsourcing/Offshoring

Type

Privately Held, Private Equity-backed

Founded

1994

Employees

201-500

Categories

Consulting & Professional Services

Outsourcing

Arise

Arise Virtual Solutions

BPO Services

Call Center

Call Center Company

Call Center Outsourcing

Crowdsourcing

None

Outsourced Customer Service

Information Technology & Services

Technology

Specialties

crowdsourcing

business process outsourcing

technology

contact center outsourcing

e-learning

omnichannel

About the Role

The Company is seeking a Senior Vice President of Sales to join their team. The successful candidate will be a dynamic sales leader with a proven track record in the BPO industry, responsible for driving the team to win new business, exceed quotas, and craft strategic deals. This role requires a hands-on approach, as the SVP will be a player-coach, with individual and team quota targets. Key responsibilities include building and managing the sales pipeline, developing the sales team, and identifying target customers for business expansion. The SVP will also be involved in strategic collaboration, hunting for new opportunities, and leading the sales process from inception to closure, including contract negotiations.The ideal candidate will have a minimum of 15 years' experience in complex, consultative sales, with a focus on large, multi-year outsourcing deals. They should be adept at establishing and tracking KPIs, have an in-depth understanding of the BPO sales landscape, and be able to develop and execute strategic sales plans. A strategic thinker with a passion for the service business model, the SVP should be ambitious, assertive, and have excellent communication skills. Proficiency in sales tools like Salesforce, Zoominfo, LinkedIn, and Sales Navigator is a plus. The role demands a forward-thinking leader who can proactively identify new opportunities and drive innovation in sales strategies.

Hiring Manager Title

Chief Growth Officer

Travel Percent

Less than 10%

Functions

Sales/Revenue

Account Management/Optimization

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