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the now corporation
Dallas, TX, United States
What Employees Value about the Now: Sales Commissions Growth Potential Excellent Medical, Dental, Vision and life insurance plans for all full-time employees Substantial discounts on products 401k Retirement Plan after 1 year Free massages Discount massages for family members Ideal Candidate: We seek inspirational, service-oriented, optimistic, an
Job Source: the now corporationThe Element Hotel Gaston
Dallas, TX, United States
Raines Co. - Your Future is Now Position Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture r
Job Source: The Element Hotel GastonCrunch Fitness
Addison, TX, United States
The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an
Job Source: Crunch FitnessAccorHotel
Dallas, TX, United States
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memori
Job Source: AccorHotelAccorHotel
Dallas, TX, United States
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memori
Job Source: AccorHotelthe now corporation
Dallas, TX, United States
What Employees Value about the Now: Sales Commissions Growth Potential Excellent Medical, Dental, Vision and life insurance plans for all full-time employees Substantial discounts on products 401k Retirement Plan after 1 year Free massages Discount massages for family members Ideal Candidate: We seek inspirational, service-oriented, optimistic, an
Job Source: the now corporationThe Element Hotel Gaston
Dallas
Job Description Job Description Raines Co. - Your Future is Now Position Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opp
Job Source: The Element Hotel GastonWestin Dallas Fort Worth Airport
Irving, TX, United States
Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring t
Job Source: Westin Dallas Fort Worth AirportDallas, TX, United States
** Front Desk Supervisor**
** Front Desk Supervisor**
**Overview**
The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making, and confirming reservations, and presenting statements to and collecting payments from departing guests.
**Key Duties & Responsibilities**
* Greet, register, and assign rooms to guests of hotels.
* Verify customers' credit and establish how the customer will pay for the accommodation.
* Contact housekeeping or maintenance staff when guests report problems.
* Make and confirm reservations.
* Issue room keys and escort instructions to bellhops.
* Keep records of room availability and guests' accounts, manually or using computers.
* Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
* Compute bills, collect payments, and make change for guests.
* Record guest comments or complaints, referring customers to managers as necessary.
* Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
* Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
* Plan, schedule or supervise the work of other employees.
* Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
* Responsible for assisting guests with check-in and check-out, plus all special requests for services or information, in accordance with SOP's.
* Assists in training of new associates and maintains constant training of agents as cashiers.
* Ensures all members of the staff are completely familiar with all hotel emergency procedures.
* Works with desk agents to balance at end of shift and ensures completion of shift checklist.
* Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines.
**Education and Experience**
* High School Graduate or General Education Degree (GED).
* Two (2) to three (3) years of supervisory experience preferred, with at least one year experience at the front desk.
* Basic computer skills required.
*Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.*
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Email Alert for Front Desk Supervisor jobs in Dallas, TX, United States
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