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the now corporation
Dallas, TX, United States
What Employees Value about the Now: Sales Commissions Growth Potential Excellent Medical, Dental, Vision and life insurance plans for all full-time employees Substantial discounts on products 401k Retirement Plan after 1 year Free massages Discount massages for family members Ideal Candidate: We seek inspirational, service-oriented, optimistic, an
Job Source: the now corporationAccorHotel
Dallas, TX, United States
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memori
Job Source: AccorHotelThe Element Hotel Gaston
Dallas, TX, United States
Raines Co. - Your Future is Now Position Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture r
Job Source: The Element Hotel GastonCourtyard Arlington
Arlington, TX, United States
Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3
Job Source: Courtyard ArlingtonCrunch Fitness
Addison, TX, United States
The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an
Job Source: Crunch FitnessAccorHotel
Dallas, TX, United States
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memori
Job Source: AccorHotelthe now corporation
Dallas, TX, United States
What Employees Value about the Now: Sales Commissions Growth Potential Excellent Medical, Dental, Vision and life insurance plans for all full-time employees Substantial discounts on products 401k Retirement Plan after 1 year Free massages Discount massages for family members Ideal Candidate: We seek inspirational, service-oriented, optimistic, an
Job Source: the now corporationCrunch Fitness
Addison, TX, United States
The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an
Job Source: Crunch FitnessIrving, TX, United States
Overview:
Opportunity: Front Desk Supervisor
Supervise front desk operations in accordance with established guest service, quality and sustainability standards.
Your Growth Path
Assistant Front Office Manager Front Office Manager Assistant General Manager
Your Focus
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Make and confirm reservations.
Promote Hersha Hospitality and brand-specific marketing programs.
Greet guests immediately upon arrival; register and assign guests to hotel rooms.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Compute bills, collect payments, handle cash, and make change for guests.
Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.
Follow sustainability guidelines and practices related to HHMs EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
Associates or Bachelors degree preferred.
1 to 3 years of related experience.
Work Environment and Context
Work schedule varies and may include working on all shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us :
T he Westin Dallas Fort Worth Airport hotel features 506 rooms, 38,000 square feet of meeting space, a fitness facility and multiple food and beverage outlets. The over 306,00 square foot property is adjacent to the Dallas/Fort Worth Airport. Located halfway between the cities of Dallas and Fort Worth, DFW International Airport is the worlds third busiest airport and one of the largest, operating nearly 1,750 flights per day and serving 57 million passengers a year. The hotels unparalleled ballroom and event spaces allow guests to host one-of-a-kind receptions and corporate conventions for up to 1,600 attendees. The Westin Dallas Fort Worth Airport hotel is a welcome addition to the HHM family and represents an important gateway hotel for Dallas visitors.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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Email Alert for Front Desk Supervisor jobs in Irving, TX, United States
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