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Receptionist

New York, NY, United States

NYU LANGONE HEALTH is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to  nyulangone.org , and interact with us on  LinkedIn ,  Glassdoor ,  Indeed ,  Facebook ,  Twitter ,  YouTube  and  Instagram .

POSITION SUMMARY:

We have an exciting opportunity to join our team as a Receptionist.

In this role, the successful candidate is responsible for providing front desk/reception support for a department or unit. Answers and carefully screens phone calls; triages messages to appropriate staff members. Greets, directs and checks-in all visitors (i.e., general public, vendors, etc.), responds to routine and non-routine inquires, and assists with basic administrative support to facilitate the workflow as needed.

JOB RESPONSIBILITIES:

Reception/Public Contact - Provides information and assistance to clients and customers and answers inquiries for the general public. Answers routine and non-routine telephone calls, takes detailed messages, responds to inquiries and routes calls to appropriate parties. Refers calls, issues and questions not covered by specific instructions to supervisor. Meets, greets and direct visitors to appropriate parties. Announces individuals and direct them to the proper location.

Administrative Support - Provides basic administrative support to the department. Prepares routine and non-routine letters, memorandum, correspondence and other documents. Manages and coordinates supervisors calendar. Makes scheduling arrangements. Sets up and coordinates meetings and conferences. Performs data-entry and supports staff with overflow work as needed.

Mail Distribution - Receives sorts and performs simple screening of mail and send out dated materials and other documentation according to predetermined instructions. Opens, sorts, routes and distributes mail to the appropriate party.

Filing - Maintains office filing and storage systems by Sorting, recording and filing written material in alphabetical, numerical, or subject order as needed. Retrieves material from files upon request and keeps records of the movement of file materials.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

High School Diploma or the equivalent.

One Year of Receptionist experience in an office setting or equivalent combination of education and experience.

Effective oral, written, communication and interpersonal skills.

Excellent organizational skills. Knowledge of standard office practices.

Ability to handle a high volume of telephone calls. Strong telephone and customer service skills.

Ability to use standard office equipment such as copy machines, multi-line telephones, fax machines.

Knowledge of Microsoft Office - ability to perform basic tasks using the Microsoft Office Word and Excel.

Ability to simultaneously manage multiple tasks.

Able to follow assignments through to completion.

Exhibits initiative in problem solving and trouble shooting

PREFERRED QUALIFICATIONS:

Associate's Degree in related field preferred

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Required Skills Required Experience

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