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Unispace
Boston, MA, United States
We continue to revolutionize the creation of workplace to meet the needs of today's ever-changing global brands. Our agile, end-to-end experience, delivered seamlessly across borders, is powered by strong client partnerships and enabled by sound workplace intelligence and transformational technology. We believe that everyone should work in an envi
Job Source: UnispaceUnispace
Boston, MA, United States
Role Profile: As Principal, Client Development, you will be helping develop and deliver the Americas strategy to build strong client relationships in the region. You will be a strategic and tactical leader, optimizing the work of your team and elevating Unispace’s brand in Boston. Responsibilities: Your primary responsibilities will involve fost
Job Source: UnispaceCareersatsfa
Boston, MA, United States
Job Details Client Development Manager Location : BOSTON, Massachusetts, United States Category : Stores Job Opened : June 6th, 2024 Education : None Job Number : 2400020Q Job Type : Full Time Remote : No Job Description What This Position is All About: A Client Development Manager is essential in driving sales for the company by develop
Job Source: CareersatsfaINDI Staffing Services
Boston, MA, United States
Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment in which employees can thrive, and work in multicultural teams, with flexible schedules and endless growth opportunities. About the Role: We are looking for a Client Solutions Principal with proven experie
Job Source: INDI Staffing ServicesINDI Staffing Services
Boston, MA, United States
Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment in which employees can thrive, and work in multicultural teams, with flexible schedules and endless growth opportunities. About the Role: We are looking for a Client Solutions Principal with proven experi
Job Source: INDI Staffing ServicesPegasystems
Boston
Principal Client Inquiry and Audit Specialist Job Category: Information Technology Location: US - Massachusetts - Remote | US - Virginia - Dulles + ShareCopying... **Meet Our Team:** The mission of Pega's Security and Compliance team is to make information security and compliance programmatic and cultural within Pega to support the enterprise and o
Job Source: PegasystemsEPM Scientific
Boston, MA, United States
Key Responsibilities: Spearhead and supervise analytical development initiatives for small molecules, (including method development, validation, and testing in support of OSD) Collaborate closely with interdisciplinary teams including R&D, Formulation Development, Regulatory Affairs, and Quality Assurance to bolster late-stage development programs
Job Source: EPM ScientificMedtronic
Boston, MA, United States
Medtronic Senior Principal Development Engineer Boston , Massachusetts Apply Now Senior Principal Development Engineer - Robotic Surgical Technologies In this role, you will join a world class team of mechanical, electrical and software engineers responsible for further development and enhancement of the globally launched Robotic Assi
Job Source: MedtronicBoston, MA, United States
We continue to revolutionize the creation of workplace to meet the needs of today's ever-changing global brands. Our agile, end-to-end experience, delivered seamlessly across borders, is powered by strong client partnerships and enabled by sound workplace intelligence and transformational technology.
We believe that everyone should work in an environment that inspires productivity, peak performance and delivers wellbeing. Across our 48 global studios we see that positive work environments foster open, collaborative and supportive cultures populated by highly independent, motivated people. While our core business is strategising, designing and building workplaces for some of the biggest brands in the world, we know our people are our #1 asset. We look after them with an extensive Employee Value Proposition program which includes rewards and recognition, career development and a focus on wellbeing.
Role Profile:
As Principal, Client Development, you will be helping develop and deliver the Americas strategy to build strong client relationships in the region. You will be a strategic and tactical leader, optimizing the work of your team and elevating Unispace's brand in Boston.
Responsibilities:
Your primary responsibilities will involve fostering client relationships across the Americas and helping lead a team to meet local targets as part of the Client Development strategy for Boston. The key elements of the role involve the following:
Developing and deploying the local Client Development strategy
Developing local client insights and analytics in collaboration with Business Development to support the continuous evolution of our strategy
Leading a high performing local Client Development team, building capability within Unispace
Mapping and managing key client relationships around focus areas
Developing and implementing project specific strategies for clients
Maintaining an insight into project and client profitability throughout projects
Reporting on Key Performance Indicators to the Americas Client Development Lead
Undertaking CRP analysis of results and reporting to the Americas Client Development Lead
Collaborating across disciplines, regions and within studios
Ensuring the culture, values and behaviors of team members across the local discipline are aligned to the organization
Driving Client Development standards/practices, processes and technology solutions within the Studio to enhance the capability and effectiveness of the organization
Developing and implementing local risk management plan in collaboration with Business Development, ensuring appropriate action is taken when risks arise e.g. Legal, reputational and financial risks
Implementing and supporting Corporate Social Responsibility program
Key Measures: Client Development strategy deployed is effective for the needs of the local market
Project strategies deployed result in high sales conversion rate with target clients and retained client relationships
Global and cross regional client satisfaction and referrals; client satisfaction results are within the NPS target range and results in repeat business
Meeting clients' expectations for timing, bid, package, budget and communications
Effectiveness in performance management (both driving out-performance and dealing with under-performance)
Employee net promoter score ENPS meets target levels
Training and resourcing plans are effectively implemented
Local risk management plan implemented with evidence of appropriate action taken
Consistency of standards, technology solutions and process across local studio to achieve global brand capability, drive best practices and achieve efficiencies
Experience and Skills Required: Experience in client facing relationship management
Working knowledge of contract language and negotiation
Experience pitching and presenting to high-level clients
Success in developing and nurturing a team in order to build organizational talent
Knowledge of the Design & Build methodology, procurement processes and Commercial Real Estate terminology
Commercial awareness, business acumen and the ability to establish strategic direction with change leadership skills
Excellent communication and influencing skills
Client-oriented and results driven
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Email Alert for Principal, Client Development jobs in Boston, MA, United States
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