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Leaf International LLC
San Francisco, CA, United States
Job Title: Customer Success Manager Location: US (Remote) Job Summary: The Customer Success Manager at Leaf plays a vital role within the Commercial Team. Combining deep technical, product, and industry knowledge, this position is responsible for ensuring our customers in the agriculture sector receive exceptional service and guidance to maximize
Job Source: Leaf International LLCMoxion Power Co.
Richmond, CA, United States
[Full Time] Customer Success Manager at Moxion Power Co. (United States) | BEAMSTART Jobs Customer Success Manager Moxion Power Co. United States Date Posted 23 May, 2023 Work Location Richmond, CA, United States Salary Offered Not Specified Job Type Full Time Experience Required 6+ years Remote Work No Stock Options No Vacancies 1 available
Job Source: Moxion Power Co.MixRank
San Francisco, CA, United States
[Full Time] Customer Success Manager at MixRank (United States) | BEAMSTART Jobs Customer Success Manager MixRank United States Date Posted 09 Dec, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 available Why work at MixR
Job Source: MixRankCanary Technologies Corp
San Francisco, CA, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies
Job Source: Canary Technologies CorpConversica
Foster City, CA, United States
The Customer Success Manager (CSM) is responsible for driving customer growth, adoption and success with Conversica. This individual must be comfortable consulting with a variety of mid-size and enterprise customers from a range of industries. The CSM should be able to articulate the value of Conversica to inspire and support customer adoption and
Job Source: ConversicaEnable
San Francisco, CA, United States
At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we're creating
Job Source: EnableConversica, Inc
San Mateo, CA, United States
The Customer Success Manager (CSM) is responsible for driving customer growth, adoption and success with Conversica. This individual must be comfortable consulting with a variety of mid-size and enterprise customers from a range of industries. The CSM should be able to articulate the value of Conversica to inspire and support customer adoption and
Job Source: Conversica, IncDovetail
San Francisco, CA, United States
Dovetail is the world's leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast-no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the
Job Source: DovetailSan Francisco, CA, United States
What is Amplemarket all about?
Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore.
In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this.
Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta.
Amplemarket is looking for an experienced and enthusiastic Manager of Customer Success. As a Success Manager you will be leading a team of CSMs to ensure client satisfaction. You will play a crucial role in shaping our company's success, working directly with the founders to achieve our goals and drive business growth.
You will:
Provide guidance, coaching, and mentorship to a team of CSMs.
Develop and implement strategies to drive customer engagement and satisfaction.
Monitor customer health and implement retention strategies to minimize churn.
Identify opportunities for upselling and collaborate with the sales team to drive revenue growth.
Gather customer feedback and work closely with product development teams to drive product enhancements.
Identify and nurture customer advocates who can serve as references, participate in case studies and contribute to marketing efforts.
Utilize customer data and analytics to identify trends, track key performance indicators and make data-driven decisions.
Continuously assess and optimize CS processes and workflows to increase efficiency and effectiveness.
Identify and implement tools, technologies and resources to support the team's success.
Who we're looking for:
+3 years of experience in a customer success role, preferably in the B2B SaaS industry.
Prior experience in a leadership or management position is strongly preferred.
Ability to inspire and motivate a team, set clear expectations and provide constructive feedback.
Excellent coaching and mentoring abilities to help develop the skills of individual team members.
Strong focus on achieving and exceeding targets.
Exceptional written and verbal communication skills.
Fluency in English is required.
Ability to effectively communicate with customers, team members and stakeholders at all levels of the organization.
Comfortable working in a fast-paced startup environment with changing priorities.
Ability to adapt to new technologies and processes quickly.
A solid understanding and interest in technology.
A little more about Amplemarket:
We are a post-Series A start-up
We are backed by YCombinator
Fast growing startup with product market fit
Founders also created https://fermatslibrary.com
You can listen more about us here: https://bit.ly/2W7fVDR
We offer:
Nice work environment
Competitive Salary
Health Insurance
Stock Options
Annual Company Trip in a secret location
and more!
Amplemarket is committed to creating an inclusive employee experience for all.
Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of innovators, we firmly believe that what truly matters is how your skills, knowledge and personality fit our company. So bring your best professional version of yourself, and apply - we'd like to hear from you!
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Email Alert for Manager of Customer Success jobs in San Francisco, CA, United States
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