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Moxion Power Co.
Richmond, CA, United States
[Full Time] Customer Success Manager at Moxion Power Co. (United States) | BEAMSTART Jobs Customer Success Manager Moxion Power Co. United States Date Posted 23 May, 2023 Work Location Richmond, CA, United States Salary Offered Not Specified Job Type Full Time Experience Required 6+ years Remote Work No Stock Options No Vacancies 1 available
Job Source: Moxion Power Co.MixRank
San Francisco, CA, United States
[Full Time] Customer Success Manager at MixRank (United States) | BEAMSTART Jobs Customer Success Manager MixRank United States Date Posted 09 Dec, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 available Why work at MixR
Job Source: MixRankGreat Question
Oakland, CA, United States
[Full Time] Customer Success Manager at Great Question (United States) | BEAMSTART Jobs Customer Success Manager Great Question United States Date Posted 26 Apr, 2023 Work Location Oakland, CA, United States Salary Offered $90000 — $108000 yearly Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 avai
Job Source: Great QuestionVeza Technologies, Inc.
San Francisco, CA, United States
Job Description Job Description About the Opportunity The Customer Success Manager is responsible for aligning the value of Veza's platform with our valued customers' business objectives and priorities, thereby driving higher business value and executive alignment between Veza and our end customers. You will be responsible for driving customer a
Job Source: Veza Technologies, Inc.Pave
San Francisco, CA, United States
[Full Time] Manager, Customer Success at Pave (United States) | BEAMSTART Jobs Manager, Customer Success Pave United States Date Posted 31 Oct, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work No Stock Options No Vacancies 1 available About Pave At Pave, w
Job Source: PaveDashworks
San Francisco, CA, United States
[Full Time] Customer Success Manager at Dashworks (United States) | BEAMSTART Jobs Customer Success Manager Dashworks United States Date Posted 25 Nov, 2022 Work Location San Francisco, United States Salary Offered $120000 — $150000 yearly Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 available A
Job Source: DashworksLeaf International LLC
San Francisco, CA, United States
Job Title: Customer Success Manager Location: US (Remote) Job Summary: The Customer Success Manager at Leaf plays a vital role within the Commercial Team. Combining deep technical, product, and industry knowledge, this position is responsible for ensuring our customers in the agriculture sector receive exceptional service and guidance to maximize
Job Source: Leaf International LLCAmplemarket
San Francisco, CA, United States
What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore. In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You
Job Source: AmplemarketSan Francisco, CA, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies is trusted by thousands worldwide and serves some of the world's largest and most iconic hotel brands.
About You
You are a motivated self-starter who thrives in a fast paced environment, and are energized by the opportunity to help build the Customer Success department from the ground up. You have demonstrated success driving strong product adoption and cultivating fruitful customer relationships. You are excited to dive into the details and help craft the onboarding, adoption, and retention playbooks that will make up the foundation of the Customer Success function at Canary.
About the Role
This role is part of the Customer Success team and is responsible for forging strong, fruitful relationships with our customers. We are growing quickly, and the day-to-day responsibilities will evolve as the company grows. You will have the opportunity to work cross-functionally with the entire team, including leadership, to help design and operationalize processes that will drive seamless implementation, healthy product adoption, and revenue expansion within our customer base.
Responsibilities
Onboard customers on Canary's suite of solutions and ensure key stakeholders have strong working knowledge of all features and functionality
Help design and execute health management playbooks to proactively identify risks within the customer base and opportunities to expand Canary's footprint
Identify product gaps and opportunities to better serve our customers, and work with our Product team to define requirements and beta test solutions
Act as a trusted advisor and conduct business reviews with key stakeholders within priority brands and management companies
Evangelize the voice of our customers within Canary to help us continue putting the customer at the center of everything we do
Qualifications
BA/BS
3+ years experience in Customer Success or Account Management
Excellent written and verbal communication skills, with emphasis on active listening
Demonstrated history of forging strong business relationships that lead to fruitful, long lasting partnerships
Ability to be self directed and operate successfully in a lean, fast-paced organization
Prior experience in Hospitality strongly preferred
Prior experience with Salesforce preferred
Prior experience with collaboration software preferred (Slack, Asana, etc.)
Benefits
Health Care Plan (Medical, Dental and Vision)
Paid Time Off (Vacation, Sick & Public Holidays) and Canary Days
Stock Option Plan
Flexibility to visit and travel to our offices (NY or Dallas)
Paid Parental Leave
Discount on Canary hotels
A diverse, world-wide team
We also work hard to ensure Canary is a fun and exciting place to work. How do we do this?
First, we've added Canary Days to the calendar as company holidays to ensure that the team has one long weekend each month.
Second, we have a list clubs and perks listed below that create space for us to hang out:
Self Improvement Club: We meet each month and share our personal goals for the month. We are able to expense $75 towards any purchases that helped us achieve these goals.
Fireside Chat: We meet each month to discuss a wide range of issues. This group was started focused on women's issues and has expanded in scope over the last several months.
$50 to stay at any hotel that uses Canary Check-in
Book a trip at one of the hotels that has Canary Checkin, stay there, leave a review on TripAdvisor/Google and get a $50 reimbursement!
$500 travel reimbursement : We offer you the chance to visit our offices in New York, San Francisco or Dallas by providing a travel stipend. Spend at least three days working with the team in either hub, and use the rest of your time exploring a new city!
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Customer Success Manager jobs in San Francisco, CA, United States
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