Workplace Experience Coordinator, Boston
Boston, MA, United States
**Position Overview:** We are actively seeking a highly organized and personable Workplace Experience Coordinator to serve as the forefront representative of Chewy in our **Boston, MA** office. In this pivotal role, you will curate an inviting atmosphere for guests, team members, and vendors, ensuring optimal operational efficiency and a positive experience for all stakeholders. If you possess a keen ability to manage diverse responsibilities while upholding exceptional standards of hospitality, we encourage you to apply.
**Responsibilities:**
+ Extend a warm and professional welcome to guests, clients, and team members at reception desks.
+ Collaborate seamlessly with the Physical Security Team to oversee visitor tracking and escort protocols.
+ Execute precise vendor coordination, maintaining strict adherence to company policies and procedures.
+ Facilitate essential office processes including mail handling, supply management, and shipping logistics.
+ Respond promptly and courteously to internal service requests, ensuring exemplary customer service standards.
+ Provide valuable support to the Events Team in orchestrating internal events and special programming.
+ Contribute to the seamless operation of workplace and facilities management, including documentation of procedures and optimization initiatives.
+ Maintain meticulous standards in meeting room and collaboration area maintenance, liaising effectively with facilities for ongoing upkeep.
+ Exercise prudent oversight over office supplies, budgets, and inventory management, demonstrating fiscal responsibility and resourcefulness.
+ Utilize sophisticated supply ordering systems with precision, while also managing related financial transactions with accuracy.
+ Have the capacity to lift and carry objects, equipment, or supplies, which can range from light items (less than 10 pounds) to heavier items (up to 50 pounds or more)
+ Have the ability to move around the facility, including walking, events, standing, and possibly climbing stairs or ladders for excessive amount of time
+ Will have ability to bend, stoop, kneel, and crouch for tasks like inspecting equipment, performing, and accessing low storage areas etc..
+ Standing and sitting, for extended periods during inspections or maintenance tasks, as well as sit for desk work and administrative duties
**Qualifications:**
+ Demonstrated experience of 3-5 years in office administration, workplace coordination, or hospitality.
+ A genuine passion for cultivating welcoming environments and delivering exceptional guest experiences.
+ A client-centric mindset paired with outstanding interpersonal skills.
+ Proven ability to multitask effectively with acute attention to detail and organizational finesse.
+ Track record of successful vendor management and adept handling of facility-related issues.
+ Comfortable navigating a dynamic, non-desk-bound work environment with grace and professionalism.
+ Strong written and verbal communication skills, coupled with proficiency in Microsoft Office Suite.
+ Quick learner with a proactive approach to problem-solving and process improvement.
**Preferred Qualifications:**
+ Comprehensive understanding of facilities-related systems and equipment.
+ Experience coordinating a diverse array of events with finesse and efficiency.
+ Adaptability to rapidly changing priorities and high-pressure situations, thriving in fast-paced environments.
**Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **[email protected]** **.**
**If you have a question regarding your application, please contact** **[email protected]** **.**
**To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**
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