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US News
New York, NY, United States
Description U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for nearly 90 years. Our plat
Job Source: US NewsLabos
Ridgefield Park, NJ, United States
Job location: Ridgefield Park, New Jersey About the Role as Account Manager you will be responsible for ensuring we deliver value, deepen relationships and expand our partnership with our customers. Responsibilities Build relationships with existing customers. Proactively own and manage a portfolio of accounts and be their main point of contact. Up
Job Source: LabosAscend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH)
ROCHELLE PARK, NJ, United States
We are seeking an Account Manager ( NJ ) who is accountable for forging, fostering, and maintaining accounts for Ascend's wholesale business. The ideal candidate has an exceptional grasp of the wholesale landscape, is able to garner positive relationships and delivers world class customer service to Ascend's clients. They will curate strategies
Job Source: Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH)BT Group, Inc
New York, NY, United States
Location: New York Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, s
Job Source: BT Group, IncZT Systems
Secaucus, NJ, United States
About The Role Reporting to the Director of Accounting, the Accounting Manager will perform a variety of general accounting duties. The primary focus of this position will be to prepare timely and accurate consolidated financial statements, and perform, prepare, and/or maintain the following: journal entries, general ledger account analyses and re
Job Source: ZT SystemsMai Placement
Monsey
Job Description Job Description Account Manager Monsey, NY (In-Person) 100-120k Job Description: Join our dynamic distribution and manufacturing company as an Account Manager! We are seeking a proactive and customer-focused individual with experience in servicing accounts and driving business growth. As the Account Manager, you will play a piv
Job Source: Mai PlacementData Dome Inc
New York, NY, United States
About the team: The Account Management Team is the cornerstone of DataDome and we are laser focused on achieving their goals. With more than 300 clients across all regions, we are currently growing our dedicated Account Managers in our offices worldwide. To support its exponential international growth, DataDome is looking for an Account Manager
Job Source: Data Dome IncKubota Engine America
New York, NY, United States
The Quality Specialist is responsible for maintaining the quality management system (QMS) as per ISO-9001-2015. This includes but is not limited to document creation and control, tool calibration, internal audits, corrective actions, and continual improvements. The Quality Specialist is also responsible for vendor recovery from suppliers along with
Job Source: Kubota Engine AmericaSaddle River, NJ, United States
Who We Are
EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software. EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world's first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in Northern New Jersey.
We are seeking a personable and passionate Account Manager to join our growing team.
Responsibilities
Oversee the end to end customer lifecycle, ensuring a positive customer experience
Engage assigned customers proactively & maintain a regular cadence of communication
Develop customer success plans geared towards improving customer sentiment, service experience, product usage, & overall value realization
Maintain proper customer information hygiene for accurate reporting
Maintain client confidence and protect operations by keeping information confidential
Support incoming help requests from end users via telephone, email and helpdesk tickets
Track and record the problem-solving process and document actions taken until resolution
Deliver service and support to end-users via phone, email or live chat
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
Follow standard processes and procedures and adhere to team KPIs for customer satisfaction & product adoption
Ensure fast resolution for issues while maintaining customer communication
All other tasks assigned by supervisor
Requirements
Who YOU Are
A clear, concise and accurate communicator who cares about brand integrity
Courteous and confident to ensure customer needs are quickly addressed
Meticulous about managing information appropriately and securely
An advocate for the needs of the customer to ensure timely team responsiveness
A problem solver who thrives on finding solutions efficiently and effectively
Willing to cooperate with others and work towards the success of the customer and team
Multi-tasker who can manage prioritization necessary to meet deadlines
Qualifications
Minimum 2 years' experience in an external customer facing role
Minimum 2-years' experience in a coordinator role, working with cross-functional teams to meet deadlines
Confident and professional phone etiquette
Ability to speak and write clearly and accurately
Ability to work in a team environment
Benefits
What We Offer
The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development - designed to create an entrepreneurial, invigorating and satisfying environment. Our benefits include:
Health insurance (Single coverage 100% paid for by company).
Dental and vision insurance
401K Plan (with aggressive company matching)
Paid time off, plus paid holidays
Regular free breakfasts, lunches and snacks
Bicycles to ride around campus
Team BBQs and annual company Olympics
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Account Manager jobs in Saddle River, NJ, United States
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