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Cherokee Nation Technologies
Seattle, WA, United States
Information Technology Support This position requires an active Secret clearance. The contractor shall provide Tier Two support for WADS IT requests and resolve technology issues in an expedient manner. WADS requires support for approximately for approximately 300 Network Users, 300 NIPR/SIPR workstations, 100 VoiP and VoSiP phones and 4 printers.
Job Source: Cherokee Nation TechnologiesInfojini Inc
Seattle, WA, United States
Hello We are looking for 4-IT Supports / Desktop Supports with our direct client in Seattle, WA . It is a 12+ months contract position with extension. Please send me your resume along with the rate expectation to me [email protected] or call me on my number (301) 708-2200. Job Details Mentioned Below: Position Title - 4- IT Sup
Job Source: Infojini IncInfojini
Seattle, WA, United States
Hello We are looking for 4-IT Supports / Desktop Supports with our direct client in Seattle, WA . It is a 12+ months contract position with extension. Please send me your resume along with the rate expectation to me andy.paul@ or call me on my number (301) 708-2200. Job Details Mentioned Below: Position Title - 4- IT Supports / Desktop Suppor
Job Source: InfojiniAT&T
Redmond, WA, United States
Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how th
Job Source: AT&TAT&T
Redmond, WA, United States
Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how th
Job Source: AT&TMCG Health
Seattle, WA, United States
Worksite: 701 5th Ave, Suite 4900 Seattle, WA 98104. Job Description: Analyze engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Responsible for owning the service delivery of resolving incidents and problems for the line o
Job Source: MCG HealthWipro
Redmond, WA, United States
We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information, please visit . Job Title: Site Support Specialist Location: Redmond, WA Type: Fu
Job Source: WiproUniversity of Washington
Seattle
Req #: 236048 Department: SURGERY Posting Date: 07/01/2024 Closing Info: Closes On 07/15/2024 Salary: $4,194 - $5,640 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (w.edu/benefits/wp-co
Job Source: University of WashingtonSeattle, WA, United States
On-Board Administrative is hiring IT Site Support
For immediate consideration please send your resume to [email protected]
Subject Line: Position Title and State you are Located
About Us:
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details:
Position Type: Contract
Job Location: Seattle, Wa
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance
Compensation: $35-37/hour
Job Description: Job Title: Desktop Support Engineer
Location: Bothell, WA*100% Onsite
Schedule: M-F 8am - 5pm PST
Top Skills:
• Good technical knowledge and previous desktop support experience
• Strong analytical and problem-solving skills for technical issues
• Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
• IDF Experience
• Office365 Experience
• Experience working in a large corporate environment preferred
The Specialist IT Site Services is responsible for IT Site Support activities. As part of this role, you will take part in daily operational support activities along with augmented support technicians, additionally providing guidance and leadership to ensure a smooth execution of service delivery. The role will report to the regional Site Services Delivery Manager (SDM). The successful candidate will have a relentless passion for customer service and technology and a strong focus to deliver exceptional IT Support to our workforce within our process framework.
Key Responsibilities
• Responsible for delivering a user centric IT Concierge experience.
• Responsible for Site Support ticket queues with a focus on maximizing the value of the end-to-end customer journey.
• Provide direction and coordinate with Site Support staff in alignment with the SDM.
• Active participation in ticket-based site support activities (device staging, technical troubleshooting and repairs, workplace setup, etc.)
• Responsible for accurate inventory of all supported assets in stock
• Coordinate activities with local, internal, and 3rd party stakeholders and vendors in alignment with SDM
• Support the SDM with specific project related tasks as well as bringing relevant topics to the SDM's attention.
• Provide smart hands support to include rack and stack activities, patching, and network troubleshooting.
• Ensuring data rooms are kept secure, clean, and orderly as per Client policies and guidelines on a consistent basis.
• Contribute to improve the end-to-end customer journey via Continuous Service Improvement and process optimization.
• Contribute to knowledge management as an author or reviewer as necessary.
• Help identify to and with the SDM, areas for improvement through learning the business and its needs.
• Participate in out of hours on call rosters as required
Qualifications & Experience
• Good technical knowledge and previous technical support experience
• Strong analytical and problem-solving skills for technical issues
• Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
• Supporting a qualified environment such a Manufacturing Facility and experience in supporting regulatory audits/inspections.
• Ability to work collaboratively with colleagues, augmented staff, and third-party vendors.
• Ability to work in a fast paced, dynamic environment balancing demand.
Additional Job Requirements:
None
Apply Today!
www.onboardusa.com
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
24-01517
INDOJ
Email Alert for IT Site Support jobs in Seattle, WA, United States
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