Senior Lead Data Science Consultant

Charlotte, NC, United States

Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.  At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Senior Lead Data Science Consultant. You will be responsible for recognizing opportunities to improve the customer experience through the use of advanced analytics like machine learning and deep learning. More specifically, you will support data exploration and model development to evaluate and improve the customer experience using unstructured voice of customer data (e.g. speech and written communications), structured operational data (e.g. loan payment behaviors) and customer interaction data (e.g. web events).

In this role, you will:

Act as an advisor to senior leadership to develop or influence objectives, plans, specifications, resources, and long-term goals for highly complex business and technical needs that can be resolved through utilizing data-driven advanced analytical, statistical techniques, algorithms, or models

Lead the strategy and resolution of highly complex and unique challenges requiring in-depth hypothesis generation and advanced analytics across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and advanced inductive thinking, and coordination of highly complex activities and guidance to others

Provide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions generated from data driven insights that are large-scale, cross-functional, or companywide strategies

Strategically engage with all levels of professionals and managers across the company and serve as an expert advisor to leadership to drive recommendations and strategies based on data driven, analytical insights, trends, and patterns

Execute highly complex analytical experiments and create innovative statistical models to discover solutions for abstract business problems across various domains

Interpret and analyze data, using advanced analytics modeling methods and programming, to recommend ways to solve problems and influence business decisions and strategies

Provide consultation on data science best practices, methods, and tools to leverage

Communicate actionable insights and recommendations using data in a digestible format to a non-technical audience of varying levels, including leadership, across the company

Required Qualifications, US:

7+ years of data science experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science

Desired Qualifications:

Extensive knowledge and understanding of research and development

Experience with Natural Language Processing (NLP) and text analytics

Strong analytical skills with high attention to detail and accuracy

Excellent verbal, written, and interpersonal communication skills

Python, PySpark and SQL

Large Language model (LLM) knowledge is strongly preferred

Experience working with unstructured data highly preferred

Ability to think creatively and identify opportunities to leverage machine learning or deep learning in order to improve the Wells Fargo customer experience

Ability to translate and summarize complex analysis into understandable, actionable insights and recommendations that directly drive effective business strategy

Ability to retrieve, combine and transform data from numerous information systems

Develop advanced approaches and modeling techniques to extract useful information from both unstructured and structured data

Develop robust data quality controls/processes to ensure data alignment, consistency and integrity for model development and implementation

Work effectively in a team environment, as well as independently, to deliver against key business initiatives

Take initiatives and drive each project to completion with minimal guidance while effectively managing multiple projects at a time

In New York City, the standard base pay range for this role is $138,500 - $287,600 Annually. This base pay range is specific to New York City and may not be applicable to other locations.

Pay Range

$120,400.00 - $287,600.00 Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

401(k) Plan

Paid Time Off

Parental Leave

Critical Caregiving Leave

Discounts and Savings

Health Benefits

Commuter Benefits

Tuition Reimbursement

Scholarships for dependent children

Adoption Reimbursement

Posting End Date:

13 Mar 2024 * Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.