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Verticalcold
Bolingbrook, IL, United States
**Customer Service Representative** Bolingbrook, Illinois **Job Summary:** This person is responsible for customer satisfaction of assigned account activity ensuring transactions are processed accurately, timely, and within the Vertical Cold Storage established processes and procedures. **Essential Functions:** * Act as liaison between the warehous
Job Source: VerticalcoldSam's Club
Bartlett, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubU-Haul
Aurora, IL, United States
Location: 1282 N Lake St, Aurora, Illinois 60506 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exc
Job Source: U-HaulSam's Club
Maywood, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Brookfield, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubU-Haul
Naperville, IL, United States
Location: 11238 Rte 59, Naperville, Illinois 60564 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's e
Job Source: U-HaulGWS Tool Group
Batavia, IL, United States
Job Type Full-time Description Job Title: Customer Service Representative Department: Customer Service Reports to: Customer Service Lead Classification: Non-Exempt Location: Batavia, IL Travel: None GWS is the North American leader in the design and manufacturing of custom cutting tools. Servicing industries including Aerospace, Auto
Job Source: GWS Tool GroupSam's Club
Berwyn, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubWoodridge, IL, United States
**Customer Service Representative**
Company: Rapak LLC
Primary Location: 1020 Davey Road, Suite 800, Woodridge, IL 60517 USA
Employment Type: Salaried | Full-Time
Function: Customer Service
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The **Customer Service Representative** is a hands-on role that requires:
* Working with customers to grow their business
* 100% focus on customer satisfaction and on-time deliveries
* Working across multiple departments internally
We are looking for someone who will grow with our business, take on increased responsibilities, and ultimately own account calling.
Our team culture is defined by collaboration with colleagues in the headquarter office and with colleagues at the Indiana production plants.
We also strive to live the Rapak core values of integrity, customer focused, teamwork, result-driven and Kaizen continuous improvement.
**Main Duties & Responsibilities**
* **CUSTOMER SATISFACTION** : Ensuring customer satisfaction on time in full to differentiate Rapak from competitors
* **PURCHASE ORDERS** : Confirming customer orders, calling customers and order entry into ERP system
* **SALES TEAM SUPPORT** : Working with sales team reps to ensure orders get confirmed, loaded into system & scheduled with production team
* **PARTNERSHIPS** : Partnering with companies to drive efficiency, for example work with companies to schedule irradiation of bags and successful shipments for customers around the country and working with freight companies for pickups and shipments
Additional Responsibilities:
* Main responsibility is to satisfy our customers and ensure all order details in the process are stewarded professionally
* Live the Rapak values of integrity, customer focus, teamwork, results driven and Kaizen continuous improvement culture
* Always keenly addressing new opportunities to improve
* Order entry data
* RMAs Lead the process for returns of authorized materials
* Quotes Lead the official quote process, prepare customer quotes and tracking analysis
* Sales Position Reports (MWF) Track sales and distribute sales updates throughout the week
* Quarterly pricing letters Send pricing letters to customers, ensure clear customer communication
* House accounts Provide proactive approach to contacting customers, reminding them about POs, order history and lead times
* Freight Lead the domestic and international freight process
* Work with internal departments to ensure communication of orders, pricing, invoices get addressed appropriately.
* Growth opportunity, demonstrate customer knowledge and ability to take on specific accounts with travel and account responsibility
**Qualifications**
* 2 -3 years of business experience
* A College degree and p revious experience in a customer service role is preferred
* Experience working with ERP, CRM, systems,
* Proficient in Microsoft Excel (Pivot Table, Lookups, etc.) and PowerPoint with ability to train others.
Email Alert for Customer Service Representative jobs in Woodridge, IL, United States
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