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Sam's Club
Villa Park, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Westchester, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubInsight Global
Melrose Park, IL, United States
Job Description Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders We are a company committed to c
Job Source: Insight GlobalFamily Dollar
Romeoville, IL, United States
Family Dollar - 326 N INDEPENDENCE BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store
Job Source: Family DollarU-Haul
Bellwood, IL, United States
Location: 435 Mannheim Rd, Bellwood, Illinois 60104 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s
Job Source: U-HaulSam's Club
La Grange, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Oak Forest, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubCircle K Stores, Inc.
Countryside, IL, United States
Store 4706737: 6101 S Lagrange Rd (us 12), Countryside, Illinois 60525 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a C
Job Source: Circle K Stores, Inc.Bolingbrook, IL, United States
**Customer Service Representative**
Bolingbrook, Illinois
**Job Summary:**
This person is responsible for customer satisfaction of assigned account activity ensuring transactions are processed accurately, timely, and within the Vertical Cold Storage established processes and procedures.
**Essential Functions:**
* Act as liaison between the warehouse and the customer. Maintain excellent working relationship with customers by responding to all inquiries, processing orders and handling complaints in a prompt, courteous and effective manner. Report any customer feedback to management including any sign of dissatisfaction.
* Check drivers in/out and assign door in coordination with dock operation. Notify warehouse of arrival and schedule.
* Ensure receipts for product are accurately entered in system following Vertical Cold Storage processes and procedures and customer instructions.
* Finalize receipts to confirm counts match or discrepancy are verified and documented and product is accurately located in system.
* Validate orders are accurately entered in accordance with Vertical Cold Storage processes and procedures as well as customer instructions and effectively communicated to warehouse staff and all affected personnel.
* Ensure product is allocated to orders in line with customers instructions and have been properly processed and shipped from WMS system.
* Follow Vertical Cold Storage procedures ensuring customer is accurately billed for service in a timely fashion based on Vertical Cold Storage established tariff rates and any negotiated rates in effect for the customer.
* Resolve problems by clarifying and determining issues, selecting, and explaining the best solution to resolve issues, expediting correction or adjustment, and follow up to ensure resolution.
* Prepare reports by collecting, analyzing, summarizing, and distributing information per customer and/or Vertical Cold Storage procedures.
* Operate multiple phone line system ensuring expedient and courteous response.
* Maintain inter and intra-departmental workflow by fostering a spirit of cooperation.
* Maintain a safe working environment by following safety rules and regulations.
* Support assigned duties of management to assist in the business of the facility
**Required Skills:**
* Ability to sit for extended periods of time
* Frequently required to bend, twist, use hands to finger, reach with hands and arms.
* Occasional lifting of up to 20 pounds
* Strong computer skills in Word, Excel, Outlook
* Attention to detail
* Problem solving abilities
* Excellent communication skills with ability to read and write English
**Education and Experience:**
* High school diploma or its equivalent
* 2-3 years customer service or warehouse office experience
* Prior warehouse/distribution experience preferred
**Physical Requirements:**
While performing the essential functions of this job, the associate will work in an office environment with occasional prolonged work schedules, at times with little advance notice, and sporadic exposure to extreme cold and noise.
EEO Employer
**To apply, please send your resume to** **[email protected]**
Email Alert for Customer Service Representative jobs in Bolingbrook, IL, United States
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