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PSG Global Solutions Careers
Indianapolis, IN, United States
Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative , working in Financial Services industry in Indianapolis, Indiana, United States . Be responsible for servicing retirement accounts + business partners (CSS + Advisor Services
Job Source: PSG Global Solutions CareersSam's Club
Camby, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubOne Hour Heating and Air Conditioning
Indianapolis, IN, United States
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Training & development Vision insurance We are seeking an energetic Customer Service Representative . Responsibilities: Makes outbound calls to current customers and schedules their yearly maintenances. Takes inbound calls Makes every effort to compr
Job Source: One Hour Heating and Air ConditioningMays Chemical Company, Inc.
Indianapolis, IN, United States
**Mays** is seeking a **Customer Service Representative** in **Indianapolis, IN** . The selected candidate will report directly to the Customer Service Manager. The candidate will be responsible for managing and processing customer orders, locating product, entering purchase orders, performing administrative duties, verifying product specification
Job Source: Mays Chemical Company, Inc.Sitel
Fishers, IN, United States
**Become a Customer Service Expert** As a Customer Service Representative you will deliver great experiences every day for some of the worlds best-known brands. Not only do you get to be part of an organization that encourages every team member to **Learn, Lead & Grow,** you get major perks and discounts too. ****We are looking for people who:****
Job Source: SitelOrkin
Indianapolis, IN, United States
Overview: Starting from $18/hour We Need Your Next-Level Service Mindset at the Best in Pests . As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses
Job Source: OrkinDollar Tree | Family Dollar
Mooresville, IN, United States
Provides customer engagement in positive and approachable manner. - Assists in maintaining a clean, well-stocked store for customers during their shopping experience. - Helps in the unloading of merchandise from delivery trucks, organizes merchandise Customer Service Representative, Customer Service, Representative, Customer Engagement, Retail
Job Source: Dollar Tree | Family DollarPetermanhvac
Greenwood, IN, United States
* Greenwood, IN, USA * 16.00 * Hourly * Full Time *Full Health Benefits | 401k | Paid Vacation* ***Ask Yourself*** It may be time for a change! Peterman Brothers has been in business for 35 years and is Indianapolis' leading Plumbing and HVAC company. We're family-owned and operated and take pride in being the best place to work. This is backed up
Job Source: PetermanhvacIndianapolis, IN, United States
Overview:
Come join Williams Comfort Air/Mr. Plumber - one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best (that's YOU) and our client's love us for it! People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Role
The goal of the Customer Service Representative/ Client Care Specialist is to convert inbound calls into booked service appointments for our technicians across HVAC, Plumbing, and Electrical trades. You will build a trusting relationship with each client. You will also skillfully follow the call flow process and be proficient in using the required business systems to fulfill your responsibilities.
Hours of operation are Mon-Fri 7am-7pm, Sat-Sun 7am-5pm.
The training period for this position is about 4 weeks long with a schedule of Mon-Fri 10am-7pm. The actual schedule will be full time and will be assigned based on availability after training.
What's In It For Me?
Clearly Outlined Career Path $16-$17/hr + biweekly commissions and monthly bonuses
Industry Leading Total Compensation Plans
Medical (as low as $1), Dental and Vision Insurance
Company Matched Health Savings Account and 401k Retirement Account
Employee Personal Loan Program
FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
Six (6) Paid Company Holidays
One (1) Paid Community Service Day
Company Paid Personal Time Off (Up to 4 Weeks)
Company Paid Other Time Off (Bereavement & Jury Duty)
Employee Discount
Friends & Family Discount
Industry Leading Training Programs
Additional Income Opportunities
A place you LOVE to come to work each day and so much more!
Responsibilities:
What Will I Do?
Establish trust through building credibility and rapport with internal and external clients in order to meet and understand needs.
Embrace and proactively seek out development opportunities through continued training and one-on-one coaching.
Deliver call scripts with an authentic cadence and clarity in a manner that is compelling and personable.
Ensure understanding by applying advanced listening skills (echoing) to ensure accurate information is relayed to Dispatch.
Respond to client concerns with empathy.
Take control of the client call by applying advanced telephone etiquette skills (tone, read clients, structure).
Proactively find ways to fill the schedule (e.g., outbound calling).
Enter all client data with 100% accuracy into the appropriate computer system.
Assign priority level of a service call appropriately by understanding urgency.
Schedule client requests accurately by understanding technician competencies and skill sets.
Provide exceptional service by arriving mentally prepared.
Qualifications:
Do I Have What It Takes?
Tenured work history, likely in any field of customer service
Proficient with computers and learning new programs
Typing 30+ WPM
Excellent written and verbal communication skills
Multitasking abilities are a huge plus
EQUAL OPPORTUNITY EMPLOYER
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
Email Alert for Customer Service Representative jobs in Indianapolis, IN, United States
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