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Planet Pharma
Indianapolis, IN, United States
Customer Support Specialist Indianapolis IN 1 year $24 - $26 per hour Provide operations support to the Roche Support Network. Act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, sp
Job Source: Planet PharmaKey Benefit Administrators
Indianapolis, IN, United States
Customer Service We are excited to welcome a ***Customer Service Representative*** - **Work at Home** (CSR) to our growing team! Key Benefit Administrators is consistently named a Top Workplace by our employees and we are excited to speak to qualified candidates about this new opportunity! Creating a Top Workplace is about more than offering great
Job Source: Key Benefit AdministratorsLifemark Health Group
Greenwood, IN, United States
**Customer Service Representative - Greenwood Physiotherapy - pt Health****Greenwood, NS****Status:** Permanent full-time **Location:** 780 Central Ave **Schedule:** Monday-Friday **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days following the second
Job Source: Lifemark Health GroupSam's Club
Brownsburg, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Avon, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubBunzl
Indianapolis, IN, United States
The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill se
Job Source: BunzlFastSigns
Indianapolis, IN, United States
Benefits: Bonus based on performance Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as we
Job Source: FastSignsCircle K
Westfield, IN, United States
**Customer Service Representative** 1400 Russell Rd, Westfield, MA 01085, United States of America R82183 JOB DESCRIPTION Store 4707515: 1400 Russell Rd, Westfield, Massachusetts 01085**Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced,
Job Source: Circle KIndianapolis, IN, United States
Overview:
Starting from $18/hour
We Need Your Next-Level Service Mindset at the Best in Pests .
As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
Youll have more than a job youll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back .
With Orkins award-winning training program, youll receive all the tools you need to succeed . That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.
Training for this position will take place at our established location at 8727 Commerce Park Pl. followed by a transition to the northeast side of Indianapolis for the grand opening of our new branch.
Ready to start a career with staying power? Apply now!
Responsibilities:
As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will
Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you!
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Reschedule unserviced accounts within 24 hours
Participate in quality assurance processes, programs, and initiatives
Safeguards customers privacy and other proprietary information
What type of benefits will you receive?
$18.00/hour
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program
Why should you choose Orkin?
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
The Pest Management Industry is growing and is a recession resistant line of business
You have a service-oriented mindset that leads you to build loyalty and trust with clients
You hold yourself responsible to commitments
You value being part of a team
You want to join a company that supports the community
Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
Qualifications:
What do you need to be successful?
Previous experience in Customer Service or Sales preferred
High School Diploma or equivalent required
Ability to pass a drug screen and background check is required
Excellent interpersonal and communication skills
Basic computer skills in various software and web-based applications
Proficient in Microsoft Office
Strong attention to detail and follow through
Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Email Alert for Customer Service Representative jobs in Indianapolis, IN, United States
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