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Key Account Executive

Silver Spring, MD, United States

Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, LabCorp has an exciting opportunity for a Key Account Executive (Sales Representative). Recognized as one of Forbes 2023 America’s Best Large Employers and named to Fast Company magazine's list of 2022 Most Innovative Companies.

The territory for this position covers Silver Spring and Montgomery County MD. The ideal candidate would reside in or around the territory.

The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. At Labcorp, you will find a rewarding role that allows you to make a difference in people’s lives, including your own!

Job Description/Duties:

Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory

Function as a liaison between the client and the LabCorp operations team in relation to client needs

Provide ongoing service and problem resolution to customer base

Ensure customer retention by providing superior customer service

Recommend solutions that are client focused and persuasive

Provide account management for client’s day to day operations

Upsell current book of business to increase organic growth

Work closely with senior sales representatives to grow book of business

Continuously provide educational material to the client base

Resolve any customer related issues in a timely manner

Meet and exceed monthly retention and upsell goals on a regular basis

Requirements:

Bachelor’s degree is preferred

Previous outside sales experience or account management of 3+ years is preferred

Experience in the healthcare industry is a plus

Proven success managing a book of business

Superior customer service skills with the ability to build trust-based relationships

Effective communication skills, both written and verbal

Ability to deliver results in a fast paced, competitive market

Excellent time management and organizational skills

Proficient in Microsoft Office

Ability to travel overnight as needed

Valid driver’s license and clean driving record

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here .

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