Key Account Executive
Silver Spring, MD, United States
Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, LabCorp has an exciting opportunity for a Key Account Executive (Sales Representative). Recognized as one of Forbes 2023 America’s Best Large Employers and named to Fast Company magazine's list of 2022 Most Innovative Companies.
The territory for this position covers Silver Spring and Montgomery County MD. The ideal candidate would reside in or around the territory.
The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. At Labcorp, you will find a rewarding role that allows you to make a difference in people’s lives, including your own!
Job Description/Duties:
Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
Function as a liaison between the client and the LabCorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Provide account management for client’s day to day operations
Upsell current book of business to increase organic growth
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Meet and exceed monthly retention and upsell goals on a regular basis
Requirements:
Bachelor’s degree is preferred
Previous outside sales experience or account management of 3+ years is preferred
Experience in the healthcare industry is a plus
Proven success managing a book of business
Superior customer service skills with the ability to build trust-based relationships
Effective communication skills, both written and verbal
Ability to deliver results in a fast paced, competitive market
Excellent time management and organizational skills
Proficient in Microsoft Office
Ability to travel overnight as needed
Valid driver’s license and clean driving record
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here .
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