Operations Manager

Redmond, WA, United States

Position: Operations Manager

Salary Range: $64,911- $68,000 Annually

FLSA Status : Exempt

Reports To: Administration Officer

Teams: Business Services Team & Management Team.

Location: Renton Office & Hybrid work and must travel to BrightSpark’s 5 locations.

AGENCY SUMMARY:

BrightSpark Early Leaning Services has been at the forefront of the early learning landscape for over 30 years ensuring that all children have equitable access to safe, engaging and positive early learning experiences that promote school readiness and lifetime success. With a staff of 135 and a budget of $18 million (95% publicly funded), BrightSpark provides a broad array of services for families and child care providers so that they in turn can support the development and well-being of our children.

OPPORTUNITY:

The Operations Manager role works with the Business Services Team to provide operational, accounting & technology support to all BrightSpark staff. This role is responsible for the maintenance and operation of the overall facilities of five offices and in assisting the Information Technology Team & the Accounting Team.

RESPONSIBILITIES :

Specific responsibilities of the Operations Manager include, but may not be limited to:

Operations

Oversee door technology, track, and maintain electronic key fobs and work with building managers for staff access.

Co-Lead Safety Team to ensure Safety Plan and disaster tracking compliance.

Work with agency members to write and implement policies and procedures.

Administer office space needs, work with vendors on furniture, space design and with staff on managing storage needs onsite/offsite for five offices.

Keep inventory management system records up to date in Asset Panda inventory system.

Coordinate with building manager on lease renewals, facility issues and tenant improvements at all five sites

Coordinate insurance coverage for agency and compliance with the AO and Data Reporting & Compliance Administrator.

Information Technology

Serve as a member of the IT team and provide backup support to the IT Administrator

Oversee agency Verizon account consisting of cell phones & Mi-Fi’s.

Administer Zoom VoIP Phone System: Programming, user management, maintain closure schedules, hardware, training, troubleshoot, contract review, etc.

Other duties as assigned.

Accounting

Process various monthly reports for AO and integrating reports into Tableau.

Assist accounting team with audit preparation.

Process AP for Operations related expenses.

Assist the AO with budget preparation.

Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES: Minimum Qualifications:

Education - Associations Degree in Business Administration or closely related field.

At least 3 years demonstrated operations experience.

Proficient in the use of relevant software and technology tools, including Microsoft Office Suite, SharePoint

Commitment to diversity, cultural relevancy, and inclusion

Additional Knowledge, Skills, and Abilities Qualifications:

Proven work experience in Operations demonstrating effective leadership and problem-solving skills.

Ability to interact with groups and individuals at all work and skill levels.

Strong communication and interpersonal skills, including the ability to communicate in a clear, concise, and timely manner.

Project Management skills

Tableau software knowledge preferred.

Excellent organizational skills, including the ability to manage multiple projects and priorities simultaneously, and meet deadlines.

Demonstrated ability to adapt to changing circumstances.

Effective listening skills with the ability to give and receive feedback.

Operate and troubleshoot technology such as: laptops, printers, copiers, cell phones, etc

Ability to work independently and in a team environment.

Must be able to pass a background and credit check.

Ability to lift 25 lbs.

Washington State Driver’s License, automobile insurance, and regular access to a reliable automobile are required.

COMPENTENCIES:

Mission-Driven - Welcomes opportunities to engage with other programs and departments.

Anti-racist mindset - Able to thoughtfully consider and embrace new ideas and different perspectives.

Communication - Prioritizes and responds to messages in a timeframe that aligns with their own role and is responsive to the needs of the requestor.

Adaptability – Understands that their job sometimes encompasses a broader range of activities than the formal job description.

Ownership and quality of work - Sees the level of their responsibility beyond the scope of their department; views their team’s performance and success as their own responsibility.

Decision-making – Considers both the long-term strategic direction and short-term outcomes of decisions.

Supports the development and motivation of others – Utilizes reflective practice to encourage staff’s independent problem solving.

Continuous-Improvement minded – Identifies opportunities for improvement at organizational level.

COMPENSATION:

FLSA Status: Exempt

This is a full-time salaried position requiring work during BrightSpark Early Learning Services business hours, Monday – Friday from 8:30am-5:00pm and a willingness to work some evenings and weekends.

HOW TO APPLY:

A resume

A cover letter, describing as specifically as you can how your experience, skills, and values fit with BrightSpark Early Learning Services’ goals and mission as described in this announcement.

A brief personal equity statement, describing your skills and experience engaging with issues involving diversity, racial equity, and inclusion, and/or in advancing racial equity in organizations. This statement should not exceed 300 words.

Must provide documentation that you are fully vaccinated with at least one booster shot completed. Exemptions are not accepted.

BENEFITS:

BrightSpark Early Leaning Services' benefit package includes employer-paid top tier medical, dental and vision insurance plans for employees, 21 days of PTO per year in addition to 11 paid holidays, 3 paid floating holidays, birthday holiday, and one week-long office closure at year-end, Refresh Fridays in July (BrightSpark Early Learning Services Closure Days), flexible work environment, employer-paid life insurance, short-term disability/illness leave accrual, and 401k with 3% employer match.

WORK LOCATION:

This position is a Hybrid Home Office/In Person position – based at Renton WA site and will require travel to each of our 5 locations across King and Pierce Counties (current Locations Tacoma, Kent, Renton, Lake City & Redmond).

Employees must attend work commitments at various BrightSpark office locations or off-site locations in King/Pierce counties.

EQUAL EQUITY EMPLOYER:

BrightSpark is an equal opportunity employer, and we value diversity among our staff. We strongly encourage people of color, immigrants and refugees, people from the LGBTQ community, people with disabilities, and people from other historically marginalized groups to apply.

To learn more about BrightSpark Early Learning Services, please visit BrightSpark.org

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