Operations Manager
Redmond, WA, United States
Description
Position at SBM Management
SBM Management is searching for a Operations Manager to join their team! This position has responsibilities for coordinating activities within the assigned program in both operations and management support. The scope includes the company employees and other temporary employees engaged in any program, their operational supervision and administrative coordination.
Responsibilities
Train and instruct employees in tasks, safety, policies, and procedures.
Coordinate and monitors work activities including the timely coordination and communication of all phone and general emails / mail
Written reports, such as pass down, weekly, or monthly
Perform quality, service, and safety inspections.
Track equipment inventory, maintenance and repair.
Track supplies inventory and maintained.
Monitor employees for proper use of personal protective equipment.
Reports employee personnel and customer issues to manager and communicates directly with Human Resources when necessary
Corrects at risk behavior immediately, then reports to the manager immediately.
Reports accidents and incidents to the manager immediately
Provide recommendations for corrective action on areas that need improvement.
Maintain records, i.e. training, inspections, attendance and metric data and equipment maintenance
Familiar with supervisor responsibilities on both an administrative and operational capacity
Some travel may be required for this position.
Supervises employees and/or employees performing facilities support services.
Is responsible for the direction, coordination, and evaluation of each account.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
Ensure employees are properly trained on tasks and safety requirements.
Qualifications
50%-70% travel required.
Six months to 1 year related experience and/or training; High School diploma or general education degree (GED); or equivalent combination of education and experience.
Ability to read and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively communicate to customers, contractors, or employees of organization.
Bilingual in Spanish a plus.
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
May be required to have a valid driver’s license and meet SBM Driver Approval requirements
Good written and verbal skills, excellent customer service skills, training abilities, and time management skills.
A plus but not required; problem-solving, presentation, and coaching.
Use of forklifts and pallet jacks is a plus.
Valid Driver’s License to operate the company or personal vehicles and ability to gain company liability insurance.
Travel as needed
Compensation: $90,000 per year
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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