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Marriott International Inc
New York, NY, United States
Job Number 24110081 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-ou
Job Source: Marriott International IncMarriott
New York
**Job Number** 24110081 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check
Job Source: MarriottMarriott Hotels & Resorts
New York, NY, United States
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Guest Service, Front Desk, Agent, Substitute, Representative, Service, Retail, Hotel
Job Source: Marriott Hotels & ResortsSonesta International Hotels
Jersey City, NJ, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technolo
Job Source: Sonesta International HotelsMohawk Casino
New York, NY, United States
Job Title: Front Desk Room Reservation Clerk Department: Hotel Operations-Player’s Inn Reports To: Assistant Hotel Manager/Front Desk Manager FLSA Status: Non-Exempt Starting Rate: $15.02 per hour License: Work Permit Closing Date: Open Until Filled JOB SUMMARY: Exhibits a friendly, helpful and courteous manner when dealing with our gue
Job Source: Mohawk CasinoCrowne Plaza Englewood
Englewood, NJ, United States
Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brill
Job Source: Crowne Plaza EnglewoodHotel Resource
New York, NY, United States
**Customer Service** **Hotel Front Desk Supervisor** Hotel Front Desk Supervisor DelMonte Hotel Group Albany NY **Hotel Front Desk Supervisor** **Company:** DelMonte Hotel Group **Location:** 168 Wolf Road 12205 US **Category:** Customer Service **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements
Job Source: Hotel ResourceENDEAVOR HOSPITALITY GROUP LLC
New York, NY, United States
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communic
Job Source: ENDEAVOR HOSPITALITY GROUP LLCSecaucus, NJ, United States
SureStay Hotel by Best Western Secaucus is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western brand experience is preferred but not required.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software (Jonas Chorum)
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
Email Alert for Guest Service Representative - Hotel Front Desk jobs in Secaucus, NJ, United States
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