Regional Vice President - Sales Operations

San Diego, CA, United States

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

What will you do?

Execute a strategic plan for the automotive business within the assigned region aligning with the overall company objectives. Provide vision to General Managers to achieve business goals and objectives.

Monitor, evaluate and develop the performance of the General Management staff and their subsequent leadership teams by ensuring they meet or exceed key performance indicators and customer satisfaction targets.

Provide training, support and guidance to General Managers as well as local leadership by promoting and inspiring a culture of mentorship, guidance and support.

Confers with General Managers to review activity, operating, and sales reports to determine changes in programs or operations required.

Ensure steadfast compliance with organizational policies and goals throughout the region by staying current with local, regional and national requirements that impact business operations.

Collaborate cross functionally with central services in order to identify and implement strategic continuous improvement and company initiatives.

Ensure achievement of manufacturer benchmarks by managing and further understanding the specific requirements set forth by each OEM regionally.

Act as a cross functional liaison with all manufacturers in the region; work with factory representatives to achieve factory objectives.

Communicate with central services regularly to ensure strong partnership, support, and alignment with companywide initiatives.

Directs and coordinates promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.

Monitor and analyze sales performance data to identify opportunities and challenges, implementing corrective action when needed.

Analyzes department budgets to identify areas in which profit opportunities can be maximized or cost can be minimized, and operating budget can be achieved.

Manage and oversee the needs of each facility in the region in partnership with the facilities team.

Act as the regional executive leader by successfully mitigating customer escalation though effective communication and follow through.

Ensure operational excellence by overseeing day to day business operations within the region, ensuring efficiency, cost effectiveness, and high levels of customer satisfaction.

Provide performance updates to the senior leadership team.

Collaborate with stakeholders to align regional activities with company-wide objectives.

Perform all other duties and special projects as assigned

What are we looking for?

Bachelor's degree in a related field strongly preferred, but not required.

10+ years’ experience at a management level within a retail dealership or automotive industry; multiple levels of reporting relationships strongly preferred

Has extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines

Manages a business unit, division, or corporate function with major organizational impact

Collaborates and participates in the execution of overall direction and strategic initiatives for the given major function or line of business

Holds business acumen and leadership experience to become a top function or division head

Collaborate and execute on a clear strategy and communicates the steps to accelerate the organization toward goals

Anticipates and addresses the impact of key decisions strategically and financially

Practices effective succession planning

Excellent organizational skills and attention to detail

Excellent time management skills, with a proven ability to meet deadlines

Excellent leadership skills

Excellent analytical and critical thinking skills

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Applies broad business and management expertise to drive financial and operational performance across multiple departments and/or functions

Executes departmental and functional business plans and contributes to the development of discipline strategies

Directs the allocation of resources to meet financial performance requirements

Directs the resolution of highly complex or unusual business problems that cross functions and/or disciplines

Decisions are guided by discipline and/or business strategies and priorities

Superior verbal and written communication skills

Excellent interpersonal, counseling, and negotiation skills

Excellent presentation skills

Effectively coaches, gives performance feedback and provides development opportunities within related multiple areas or departments and/or function(s)

Leads and manages a workplace that serves as a model for other leaders

Inspires teams’ success by creating the right working climate

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings Accounts

Employee Assistance Program

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays, Bereavement, and Jury Duty

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $358,220.00 - $564,195.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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