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Strategic Account Manager - Los Angeles, CA

Los Angeles, CA, United States

We are looking for a dynamic strategic account manager to join our regional team. This person will be responsible for driving ResMed brand prescriptions and managing strong relationships with company’s key clients.

Key deliverables include planning, positioning and strategic marketing of ResMed solutions with referral sources, including but not limited to physicians, sleep labs and other. In addition, building rapport with clients to drive adoption of ResMed brand as clinical preference.

Let’s talk about the team:

Drive durable ResMed brand prescriptions, identify referral opportunities, and increase patient funnel by leveraging existing solutions

Develop and maintain solid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference

Acquire a thorough understanding of client and patients’ needs to instill ResMed branded solutions from beginning to end of patient’s journey and to reduce fallout in the patient journey

Shift client’s clinical preference from diagnosis basis to patient’s long-term success

Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions

Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.

Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.

Let’s talk about the role:

A data driven mindset to identify how to effectively increase customer funnel

Ability to interpret key data/reports to clinically and constructively increase shares

Analyze client data to understand patient and provider relationship to offer ResMed brand solutions

The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to ResMed solutions and products as primary preference

Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs

Let's talk about you:

5+ years of sales experience plus a bachelor’s degree or equivalent experience

Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)

Exceptional sales, negotiating and closing skills

Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform.

Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration

Motivated, execution and results focus with accountability for continuous improvement.

Team player with strong work ethic and a can-do attitude.

Ability to travel throughout territory as necessary to achieve results

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

This role is eligible for a Sales Incentive Plan with a target of $65,000 annually.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $84,000 - $126,000

For r emote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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