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Ageatia Global Solutions
Westminster, CO, United States
Descriptive Summary Envysion, a leading provider of video-based SaaS technology solutions for retailers, fast casual restaurants and wireless dealers, is seeking a Technical Customer Support Rep Tier 1. This position will assist customers by phone with troubleshooting and incident creation to resolve customer issues. This position will support and
Job Source: Ageatia Global SolutionsKPA
Westminster, CO, United States
Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and complianc
Job Source: KPAImaginit Inc
Denver, CO, United States
Are you seeking an opportunity to work for an innovative company with their eyes on the future? A leader in its field? A company who strives to build longstanding relationships with its employees and clients? Then look no further than IMAGINiT and come grow with us. IMAGINiT Technologies, a division of Rand Worldwide, advances the way engineers and
Job Source: Imaginit IncQuadient
Denver, CO, United States
Connect with Quadient Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day
Job Source: QuadientVero Networks
Denver, CO, United States
Vero was founded in Colorado in 2022 to build fiber networks for underserved schools. Since that time, we have grown to serve over 50 school districts throughout the US and have expanded our focus to serve the broader community including both residential and business customers. We now have multiple fiber networks supporting communities across Color
Job Source: Vero NetworksBioTrack
Denver, CO, United States
BioTrack, a Forian Inc. company, develops cutting-edge seed-to-sale tracking technology for the emerging cannabis industry. Our goal as a seed-to-sale software provider is to bring cannabis out of prohibition by proving that the industry can operate safely and with accountability. We are looking for talented and high energy Technical Support Specia
Job Source: BioTrackVeolia WTS
Denver, CO, United States
Job Description We are currently searching for a Technical Support Specialist, experienced with Civil 3D and MAP3D in a Microsoft environment, to provide support and solutions to our clients. This role is a vital part of the Solution Center team and involves talking to clients about their Autodesk software issues and researching problems, testing
Job Source: Veolia WTSFacilitates
Greenwood Village, CO, United States
Summary: This job family is the first line of support in answering questions in resolving technical problems for clients. It also provides assistance regarding the use of computer technology on various platforms and hardware, software, printing, installation, applications, E-mail and multiple operating systems. Positions provide service to custome
Job Source: FacilitatesDenver, CO, United States
Company Description
We hire for tomorrow!
Are you seeking an opportunity to work for an innovative company with their eyes on the future? A leader in its field? A company who strives to build longstanding relationships with its employees and clients? Then look no further than IMAGINiT and come grow with us.
IMAGINiT Technologies, a division of Rand Worldwide, advances the way engineers and architects use 3D technology to design, develop, and manage complex engineering projects. As an Autodesk Platinum Partner and the largest Authorized Training Center (ATC) Partner in North America, IMAGINiT is a leading provider of Autodesk design and engineering solutions to the building, architecture, civil and manufacturing industry.
Job Description
We are currently searching for a Technical Support Specialist, experienced with Inventor and Vault in a Microsoft environment, to provide support and solutions to our clients. This role is a vital part of the Solution Center team and involves talking to clients about their Autodesk software issues and researching problems, testing them in our environment and giving them the best possible solution.
Your responsibilities will include:
Troubleshooting, researching and providing support and solutions to our clients related to Inventor and Vault software in a Microsoft environment while ensuring a high degree of customer satisfaction.
Support may include issues related to installations, licensing, product functionality, etc.
Documenting support cases in Salesforce.
Developing company intellectual property, such as blogs, white papers, etc.
Developing strong interpersonal relationships with external, as well as internal clients.
Working in conjunction with the Technical and Sales teams to recommend solutions related to the AEC industries in a rapidly evolving environment.
Adhering to the utmost of business ethics to ensure that IMAGINiT maintains its respected image.
Qualifications
3+ years of work experience with Inventor and Vault software.
3+ years of support experience with Inventor and Vault software, or relevant experience.
Knowledge of Autodesk manufacturing design processes.
Business Process Automation experience preferred.
Relevant work experience within a Microsoft environment.
Experience with Fusion, Mechanical, Electrical and/or CNC would be a plus.
Demonstrated strong interpersonal communication, presentation, organization, and self-discipline.
Initiative, with strong analytical and problem-solving skills.
Strong business acumen, high energy, self-motivated and able to work under pressure.
Ability to work independently and manage multiple priorities.
Bachelor's or associate degree and/or equivalent experience.
Additional Information
Compensation
Base Salary $70,000USD - $90,000 USD Based upon experience
Benefits
Health, Dental, and Vision
Health Savings Account with Employer Matching Contribution
Limited Purpose FSA Account
Medical Flexible Spending Account
Dependent Care Assistance Plan
Short & Long-Term Disability
Wellness Programs
Employee Assistance Program
Group Term Life Insurance
Voluntary Life Insurance
Paid Holidays
Vacation and Sick Leave
401(k) with company match
Tuition Reimbursement
Service Awards
Employee Referral Bonus Program
Visit us at http://www.rand.com for more information.
We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.
We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.
We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S for any employer without company sponsorship. There is no deadline to apply as Rand accepts applications on an ongoing basis.
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Technical Support Specialist jobs in Denver, CO, United States
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