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Iconic Marketing Solutions, Inc.
Houston, TX, United States
**Description** **Responsibilities:** * Check to ensure that appropriate changes have been made to address the customer's issues. * Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail and face-to -face meetings. * Responsible for greeting and serving all guests courteously and professionally. * Re
Job Source: Iconic Marketing Solutions, Inc.The Lash Lounge Houston - Yale Marketplace / Washington Avenue
Houston, TX, United States
Currently seeking candidates available for Friday, Saturday, Sunday, and Monday shifts - Immediate start available for the right candidate WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Front Desk Sales Associate with an outgoing personality for our salon. THIS IS A SALES POSITION. Your focus will be on converting p
Job Source: The Lash Lounge Houston - Yale Marketplace / Washington AvenueBlink Fitness
Missouri City, TX, United States
Job Overview: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much k
Job Source: Blink FitnessMoodynational
, HI, United States
** Front Desk Supervisor** **Job Category****:** Hospitality **Requisition Number****:** FRONT001928 Showing 1 location **Job Details** **Description** **The Hampton Inn Philadelphia/Great Valley/Malvern , managed by Moody National Management LP, is looking for a Front Desk Supervisor to join our team.** **Full-Time associate
Job Source: MoodynationalHilton
Humble, TX, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonAITHERAS, LLC
Houston, TX, United States
Title: Receptionist for US Government Client Location: Houston, TX Wage: $13.02/hr + $4.22 Health & Welfare Coverage Join Aitheras in Houston, TX, and become the welcoming face of our dynamic team supporting a US Government client. We're looking for a friendly and professional Receptionist with a passion for delivering outstanding customer servi
Job Source: AITHERAS, LLCAvion Hospitality
Houston, TX, United States
Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workd
Job Source: Avion HospitalityNational Vision
Houston, TX, United States
Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. Processes and understan Receptionist, Front Desk, Customer Service, Retail, Administrative
Job Source: National VisionHouston, TX, United States
POSITION IS AVAILABLE IMMEDIATELY!
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator,and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Duties include but not limited to:
Process guest check-ins and check-outs
Set up accurate accounts for each guest checking in
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Maintain guest history files on all guests
Accommodate room changes
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
A flexible schedule is necessary for this position, including ability to work days, nights, weekends and holidays.
Greets, registers, and assigns rooms to guests.
Handles confidential information, including guest records, with a high degree of integrity.
Promptly and effectively deals with guest requests and complaints.
Answers and routes calls as appropriate; takes guest messages with accuracy.
Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
Answers inquiries pertaining to hotel services, registration of guests, and travel directions.
Records pertinent guest information in the pass on log.
Ensures common area/lobby is clean.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Contact appropriate individual or department (e.g., Maintenance, Housekeeping) as necessary to resolve guest call, request, or problem.
Review shift logs/daily memo books and document pertinent information in logbooks.
Other duties as assigned.
Qualifications Strong Customer Service skills
Friendly, outgoing personality
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with all hotel team members
Willingness to stand for long periods of time
BILINGUAL (ENGLISH & SPANISH) PREFERRED
FLEXIBLE SCHEDULE PREFERRED
Why Texas Hotel Management? Health Insurance Benefits
401K Contribution
Generous Vacation and PTO
Fast Growing Company & Team
**All benefits begin after 90 days of unemployment**
Email Alert for Front Desk Associate jobs in Houston, TX, United States
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