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HotFoot Recruiters
Phoenix, AZ, United States
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6470979 HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts. Your daily responsibility is to answer incoming cust
Job Source: HotFoot RecruitersTEKsystems
Phoenix, AZ, United States
Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-foc
Job Source: TEKsystemsUniversal Technical Institute
Phoenix, AZ, United States
Service Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team as the Service Desk Analyst! Position Ove
Job Source: Universal Technical InstituteVirtual
Phoenix, AZ, United States
Vaco is hiring a Service Desk Analyst to support a client as they expand their team. In this position you will provide frontline support and incident diagnosis our client applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing
Job Source: VirtualLanceSoft, Inc.
phoenix, az
Position Description : This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding clients, personal computers, personal computer peripherals, printers, telephone ser
Job Source: LanceSoft, Inc.Irvine Technology Corporation
scottsdale, az
Position: Service Desk Analyst Location: Scottsdale, AZ Work Model: Hybrid Model (3 Onsite / 2 Remote, and Saturdays from time to time - rotational basis amongst the team) Duration: 6 - 12+ month contract, will go longer (Contract to Perm is ideal) Hourly Rate: 23/hr - 27/hr (max) What You Will Do: Phone Support / Remote Support / Service Desk inc
Job Source: Irvine Technology CorporationDSA, Inc.
Glendale, AZ, United States
DSA Inc. is seeking a qualified Graduate Training Information Management System (GTIMS) Service Desk Support Representative at Luke AFB, AZ. The selected candidate will join DSA's GTIMS Enterprise Service Desk (ESD) team supporting users of the US Air Force's Air Education and Training Command (AETC). Position may require weekend and nighttime hour
Job Source: DSA, Inc.Irvine Technology Corporation
Scottsdale
Job Description Job Description Service Desk Analyst I (Hybrid) We have an immediate need for a contract Service Desk Analyst I to join one of the nation’s largest independent automotive parts retailers. The Service Desk Analyst I delivers end-to-end support in accordance with IT service level agreements. By partnering with end-users and t
Job Source: Irvine Technology CorporationPhoenix, AZ, United States
To be a family that uses our collective superpowers to do significant good.
Master Electronics is on the lookout for a problem-solving champion to bolster our Information Services team as an IT Service Desk Analyst in Phoenix, Arizona. This position will be a go-to hero for providing technical support to our internal business partners across North America, Europe, and Asia.
This is an onsite opportunity! Hybrid options available after an introduction period.
What you will do?
Keep a vigilant eye on ticket queues, orchestrating Tier 1 Incidents and Requests with precision to ensure accurate prioritization, meticulous documentation, and timely resolution
Dive deep into troubleshooting and root cause analysis, employing your expertise to diagnose and resolve submitted issues swiftly and effectively
Extend your support prowess by providing hardware and software assistance, whether through in-person visits, remote assistance software, or engaging end-users via chat/telephone
Collaborate seamlessly with 2nd-level IS teams, pooling resources and expertise to expedite ticket resolution and enhance user experience
Empower end-users through clear communication and education, ensuring they are equipped to navigate and resolve issues effectively
Take charge of the user access lifecycle, from onboarding new employees to managing access changes, ensuring seamless transitions and optimal security
Master the art of setting up new hardware, spanning from desktop/laptop computers to printers, mobile barcode scanners, and label printers, leaving no device behind
Stay ahead of the curve by continuously learning about relevant software and hardware updates, keeping systems running smoothly and securely
Apply routine maintenance to company-issued equipment, safeguarding against potential issues and optimizing performance
Foster a culture of knowledge sharing and documentation, collaborating with team members to ensure documentation is up-to-date and readily accessible
What you bring to the table! Embark on your journey with an Associate degree in Computer Science or accredited technical training, or showcase your prowess through equivalent experience gained in a desktop or application support team
Boost your credentials with ITIL v3 or ITIL v4 training, equipping yourself with the expertise to streamline operations and enhance service delivery
Navigate effortlessly through the realm of remote technical support, catering to geographically dispersed users with finesse and efficiency
Navigate the intricacies of Windows hardware/software and Office 365 environments, providing seamless support and troubleshooting assistance
Unleash your analytical prowess and problem-solving skills, tackling complex issues head-on with precision and confidence
Thrive in a fast-paced environment, mastering the art of multitasking while maintaining a keen eye for detail
Elevate the customer service experience through impeccable verbal and written communication skills, ensuring smooth troubleshooting and issue resolution every step of the way
Pay Range: $25 - $30 hourly
Master Electronics has a fast-paced and entrepreneurial environment, which requires a professional, flexible self-starter attitude.
Headquartered in Phoenix, AZ, Master Electronics is a leading global authorized distributor of electronic components. For more than half a century, our family-owned company has remained focused on strong relationships, responsive service, and added value. This is how Master Electronics has grown to serve hundreds of thousands of customers in partnership with hundreds of world-class suppliers.
Master Electronics , a leading global authorized distributor of electronic components, is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, Master Electronics prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.
IT Service Desk Analyst jobs in Phoenix, AZ, United States
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