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Puget Sound Energy
Bothell, WA, United States
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award-winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's New Product Development team is looking for qualified candidates to fill an open Associate Business Support Analyst position!
Job Source: Puget Sound EnergyPuget Sound Energy
Bothell, WA, United States
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sNew Product Developmentteam is looking for qualified candidates to fill anopenAssociate Business Support Analystposition! Specif
Job Source: Puget Sound EnergyPuget Sound Energy
Bothell, WA, United States
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sCustomer Energy Mgmt & Renewablesteam is looking for qualified candidates to fill anopen Business Support Analyst position! Sp
Job Source: Puget Sound EnergyPuget Sound Energy
Bothell, WA, United States
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open Business Support Analyst position
Job Source: Puget Sound EnergyInsight Global
Bothell
Job Description The Business Support Analyst plays an integral role on this team by coordinating support activities to meet the needs of customers, including but not limited to; coordinating research and resolution of customer billing issues; responding to and resolving customer questions; reference contracts and apply contract interpretations into
Job Source: Insight GlobalAmazon
Seattle, WA, United States
Business Analyst, Selling Partner Support Job ID: 2687547 | Amazon.com Services LLC This position will lead the development of data analyses and provide inputs to strategic initiatives that improve Selling partner experience contacting Amazon using various contact channels. You will provide analysis on what problems to solve, track and report impa
Job Source: AmazonPuget Sound Energy
Bothell, WA, United States
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sCustomer Operationsteam is looking for qualified candidates to fill anopenAssociate Business Technology Analystposition! Specifi
Job Source: Puget Sound EnergyStarbucks
Seattle, WA, United States
Now Brewing – business analyst, Store Development Support Services #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided b
Job Source: StarbucksBothell, WA, United States
Job Description
The Business Support Analyst plays an integral role on this team by coordinating support activities to meet the needs of customers, including but not limited to; coordinating research and resolution of customer billing issues; responding to and resolving customer questions; reference contracts and apply contract interpretations into billing practices; process annual pole rental billing documents. Review annual rent payments and ensure application to proper sites and contract accounts; validate wireless sites annual payment received; work towards decreasing aged receivables, issue pole topping fees. Assist with implementation of process improvement for processes such as, but not limited to: annual pole rent review, annual pole rent payment applications, task usage processes, billing tool improvements.
* Prepares non-consumption billing documents for construction related activities.
* Creates project work orders as needed.
* Apply contract interpretations into billing practices.
* Issue annual pole rental billing documents for pole attachments.
* Review annual rent payments received and ensure application to proper sites and contract accounts.
* Issue pole topping fees, ensure accuracy of poles topped match between systems.
* Coordinating research and resolution of customer billing issues.
* Responds, tracks, and resolves customer questions, requests or service issues.
* Prepares various reports on topics related to sales metrics, revenue, quality customer service, etc.
* Assist with process improvement for processes such as, but not limited to: annual pole rental review, annual pole rent payment application, task usage process improvement, billing tool improvements.
* Inputs data and evaluates the output from departmental modeling tools, benchmarking comparisons and performance reporting. Initiates, leads and performs analysis; provides/presents recommendations.
* Provides ad-hoc data analysis, which may include research and review of issues, and follow-on response.
* Coordinates and supports data requests from internal or external sources (such as compliance, audits, government filings, etc.)
* Other projects and duties as assigned.
* Assists with departmental initiatives, new analysis development and process improvement, on an as-needed basis.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
* Bachelor's degree in business, economics, finance, or related
* 1-5 years' experience in quantitative/qualitative analysis
* Highly proficient in Excel
* Process documentation and improvement experience
* Strong attention to detail, problem solving, and analytical skills * Experience with SAP
* Familiarity with CSEE Systems (CSY, CLX, CMS)
* Knowledge of Crystal Reports and Adobe Acrobat Pro
* Knowledge of programming language (Visual Basic, SQL, VB.NET, HTML) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for Associate Business Support Analyst jobs in Bothell, WA, United States
ⓘ There was an unexpected error processing your request.
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