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Madison, WI, United States
IT Support Specialist/Help Desk Technician I am currently working on a Direct hire IT Support Technician/Help Desk Technician opportunity with one of my clients based out of Madison. 50/50 mix of remote/onsite/The majority of clients are local with a handful of clients that are further out but those would be super limited onsite travel. The have a
Job Source: Connect SearchUnited States Courts
Madison, WI, United States
**Job Details for Information Technology Support Specialist** Court Name/Organization: Wisconsin Western District Court Location: Madison, WI Opening and Closing Dates: 02/22/2022 - Open Until Filled Appointment Type: Permanent Classification Level/Grade: CL 25 - CL 26 Salary: $43,767 - $78,379 Link to Court Careers Information: Anno
Job Source: United States CourtsUltratec
Middleton, WI, United States
Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an Enterprise IT Service Desk Technician to join our team. This full
Job Source: UltratecUltratec
Madison, WI, United States
Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an Enterprise IT Service Desk Technician to join our team. This ful
Job Source: UltratecAspirus, Inc
, WI, United States
Compassion. Accountability. Collaboration. Foresight. Joy. These are the Aspirus Core Values ; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day. Aspirus Health in Wausau, WI, is seeking a Vice President of Information Technology to join our team! The Vice President of Information Technology serves
Job Source: Aspirus, IncNorth Country Business Products
Madison, WI, United States
Field Support/Helpdesk Specialist Madison, Wisconsin We are in search of a Field Support/Helpdesk Specialist to join our team at North Country Business Products! If you are a self-motivated individual who likes the ever-evolving changes in technology and enjoys a mix of being out in the field as well as working in a helpdesk environment, we want
Job Source: North Country Business ProductsWoodTrust Financial Corporation
, WI, United States
JOIN OUR TEAM! If you are looking for a rewarding opportunity in a professional and fun work environment, look no further than WoodTrust Bank! We value every associate and appreciate the importance each individual role contributes to our success. We are currently seeking a motivated, detail-oriented person for a part-time Information Technology (I
Job Source: WoodTrust Financial CorporationU W-MADISON DIV. CONTINUING STUDIES
Madison, WI, United States
JOB REQUIREMENTS: Job Summary: This position works in the School of Human Ecology (SoHE) in the Building, Infrastructure and Technology Services team under the direction of the IT Director. This position will serve as one of the primary points of contact for the technology and facilities support help desk. Position responsibilities include setup an
Job Source: U W-MADISON DIV. CONTINUING STUDIESSun Prairie, WI, United States
What's the role?
The IT Helpdesk role provides IT assistance in a variety of areas across MBE and its subsidiaries including software, hardware, end user support, and network maintenance. The individual in this role will require a diverse and well-rounded knowledge base in IT and be prepared to fulfill multiple IT functions through the organization. This includes:
Maintain and run IT help desk.
Ensure overall business systems are functioning properly and remediate when necessary.
Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing training materials related to internal systems and process related to IT.
Utilize and maintain Office 365 and Sharepoint.
Provide timely and excellent customer service to end-users.
Maintain accurate logs of organizational resources (computers, printers, etc.).
Maintain soft phone system
Advise and assist in organizational technology updates, upgrades, and standardization.
Establish and maintain network monitoring.
Facilitate data import, export, and integration when necessary.
Create backup and recovery solutions for organization.
Verify that all devices in organization are properly configured and protected.
Verify organizational security is appropriate and remediate if necessary.
Lead IT training when necessary.
Work with outsourced IT to provide comprehensive business solutions.
Ongoing desire to learn and develop proficiencies in new systems.
Track list of IT priorities and projects with ongoing status updates.
Provide recommendations for and implement new software system.
What experience and skills do I need to be successful?
An Associate's degree in computer science or related field or equivalent experience.
A strong working knowledge of computer systems, hardware, and software.
Good problem-solving, analytical, and team-working skills.
Excellent communication and interpersonal skills.
Customer service skills for working with internal team member to resolve IT issues and answer questions.
An openness to learning new technologies.
Experience working in a related IT helpdesk role highly desired.
Great Perks and Benefits:
Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the firm. In addition:
Onsite or hybrid work arrangements. Remote work allowed.
Competitive medical and dental insurance plans.
FSA/HSA account options.
Paid Time Off (PTO).
401k employer matching program to save for retirement.
Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
Bonuses for helping with business development leads.
Incredible potential for upward mobility and career growth.
What will my schedule look like?
This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. Generally overtime is not expected and May-September the office closes at noon on Fridays for summer hours.
How do I join?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
What else are you hiring for?
See all MBE CPA's openings at https://mbecpa.isolvedhire.com/ or reach out to our Lead Recruiting Partner, Lisa Zautke, on LinkedIn.
More about the MBE Affiliate Group:
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 13 office locations including 11 in Wisconsin in Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus 1 office in Chandler, Arizona and 1 office in Scottsbluff, Nebraska. Learn more here: https://mbe.cpa/
Email Alert for IT Helpdesk jobs in Sun Prairie, WI, United States
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